- AWS Code Sample demonstrates how to use AWS Support API to add attachments to an existing support case.

# Copyright 2010-2019, Inc. or its affiliates. All Rights Reserved. # This file is licensed under the Apache License, Version 2.0 (the "License"). # You may not use this file except in compliance with the License. A copy of # the License is located at # # # # This file is distributed on an "AS IS" BASIS, WITHOUT WARRANTIES OR # CONDITIONS OF ANY KIND, either express or implied. See the License for the # specific language governing permissions and limitations under the License. import boto3 # your support case id case_id='case-123456789012-muen-2019-e23abb614ab25793' # file name to attach to support case file_name="test.jpg" # body of communication to add to case communication_body = 'add attachment test' support = boto3.client('support', region_name = 'us-east-1') with open(file_name, mode='rb') as file: file_data = attachment1 = { 'fileName' : file_name ,'data' : file_data } attachment_set = support.add_attachments_to_set( attachments=[ attachment1, ] ) add_communication_response = support.add_communication_to_case( caseId = case_id, communicationBody = communication_body, attachmentSetId = attachment_set['attachmentSetId'], ) if add_communication_response['result']: print('Communication with attachment successfully added.')

Sample Details

Service: support

Last tested: 2019-03-21

Author: walkerk1980

Type: full-example