Resolving a support case in CodeCatalyst - Amazon CodeCatalyst

Resolving a support case in CodeCatalyst

You can resolve open support cases from the Support for Amazon CodeCatalyst page.

You must have a Space administrator or Space member role in the space where you want to resolve a support case. If you do not have the Space administrator role, or if a project was selected when the case was created, you will also need to have membership to the project to view and resolve the case.

To resolve an open support case in CodeCatalyst
  1. Open the CodeCatalyst console at https://codecatalyst.aws/.

  2. Navigate to your CodeCatalyst space.

    Tip

    If you belong to more than one space, choose a space in the top navigation bar.

  3. At the top of the page, choose the ? icon, and then choose Support for Amazon CodeCatalyst.

  4. Choose the link for the support case that you want to manage. Choose Resolve case.