Item - Amazon Connect Participant Service

Item

An item - message or event - that has been sent.

Contents

AbsoluteTime

The time when the message or event was sent.

It's specified in ISO 8601 format: yyyy-MM-ddThh:mm:ss.SSSZ. For example, 2019-11-08T02:41:28.172Z.

Type: String

Length Constraints: Minimum length of 1. Maximum length of 100.

Required: No

Content

The content of the message or event.

Type: String

Length Constraints: Minimum length of 1. Maximum length of 1024.

Required: No

ContentType

The type of content of the item.

Type: String

Length Constraints: Minimum length of 1. Maximum length of 100.

Required: No

DisplayName

The chat display name of the sender.

Type: String

Length Constraints: Minimum length of 1. Maximum length of 256.

Required: No

Id

The ID of the item.

Type: String

Length Constraints: Minimum length of 1. Maximum length of 256.

Required: No

ParticipantId

The ID of the sender in the session.

Type: String

Length Constraints: Minimum length of 1. Maximum length of 256.

Required: No

ParticipantRole

The role of the sender. For example, is it a customer, agent, or system.

Type: String

Valid Values: AGENT | CUSTOMER | SYSTEM

Required: No

Type

Type of the item: message or event.

Type: String

Valid Values: MESSAGE | EVENT | CONNECTION_ACK

Required: No

See Also

For more information about using this API in one of the language-specific AWS SDKs, see the following: