Amazon Connect Service
API Reference (API Version 2017-08-08)

CurrentMetric

A CurrentMetric object that contains the Name and Unit for the metric.

Contents

Name

The name of the metric.

Type: String

Valid Values: AGENTS_ONLINE | AGENTS_AVAILABLE | AGENTS_ON_CALL | AGENTS_NON_PRODUCTIVE | AGENTS_AFTER_CONTACT_WORK | AGENTS_ERROR | AGENTS_STAFFED | CONTACTS_IN_QUEUE | OLDEST_CONTACT_AGE | CONTACTS_SCHEDULED

Required: No

Unit

The unit for the metric.

Type: String

Valid Values: SECONDS | COUNT | PERCENT

Required: No

See Also

For more information about using this API in one of the language-specific AWS SDKs, see the following:

On this page: