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CurrentMetricSortCriteria - Amazon Connect
ContentsSee Also

CurrentMetricSortCriteria

PDF

The way to sort the resulting response based on metrics. By default resources are sorted based on AGENTS_ONLINE, DESCENDING. The metric collection is sorted based on the input metrics.

Contents

SortByMetric

The current metric names.

Type: String

Valid Values: AGENTS_ONLINE | AGENTS_AVAILABLE | AGENTS_ON_CALL | AGENTS_NON_PRODUCTIVE | AGENTS_AFTER_CONTACT_WORK | AGENTS_ERROR | AGENTS_STAFFED | CONTACTS_IN_QUEUE | OLDEST_CONTACT_AGE | CONTACTS_SCHEDULED | AGENTS_ON_CONTACT | SLOTS_ACTIVE | SLOTS_AVAILABLE

Required: No

SortOrder

The way to sort.

Type: String

Valid Values: ASCENDING | DESCENDING

Required: No

See Also

For more information about using this API in one of the language-specific AWS SDKs, see the following:

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