NumericQuestionPropertyValueAutomation
Information about the property value used in automation of a numeric questions. Label values are associated with minimum and maximum values for the numeric question.
-
Sentiment scores have a minimum value of -5 and maximum value of 5.
-
Duration labels, such as
NON_TALK_TIME
,CONTACT_DURATION
,AGENT_INTERACTION_DURATION
,CUSTOMER_HOLD_TIME
have a minimum value of 0 and maximum value of 28800. -
Percentages have a minimum value of 0 and maximum value of 100.
-
NUMBER_OF_INTERRUPTIONS
has a minimum value of 0 and maximum value of 1000.
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See Also
For more information about using this API in one of the language-specific AWS SDKs, see the following: