RealTimeContactAnalysisSegmentAttachments
Segment containing list of attachments.
Contents
- Attachments
-
List of objects describing an individual attachment.
Type: Array of RealTimeContactAnalysisAttachment objects
Array Members: Maximum number of 10 items.
Required: Yes
- Id
-
The identifier of the segment.
Type: String
Length Constraints: Minimum length of 1. Maximum length of 256.
Required: Yes
- ParticipantId
-
The identifier of the participant.
Type: String
Length Constraints: Minimum length of 1. Maximum length of 256.
Required: Yes
- ParticipantRole
-
The role of the participant. For example, is it a customer, agent, or system.
Type: String
Valid Values:
AGENT | CUSTOMER | SYSTEM | CUSTOM_BOT | SUPERVISORRequired: Yes
- Time
-
Field describing the time of the event. It can have different representations of time.
Type: RealTimeContactAnalysisTimeData object
Note: This object is a Union. Only one member of this object can be specified or returned.
Required: Yes
- DisplayName
-
The display name of the participant. Can be redacted.
Type: String
Length Constraints: Minimum length of 1. Maximum length of 256.
Required: No
See Also
For more information about using this API in one of the language-specific AWS SDKs, see the following:
