Reference - Amazon Connect

Reference

A link that an agent selects to complete a given task. You can have up to 4,096 UTF-8 bytes across all references for a contact.

Contents

Type

A valid URL.

Type: String

Valid Values: URL

Required: Yes

Value

A formatted URL that displays to an agent in the Contact Control Panel (CCP)

Type: String

Length Constraints: Minimum length of 0. Maximum length of 4096.

Required: Yes

See Also

For more information about using this API in one of the language-specific AWS SDKs, see the following: