RoutingProfileQueueConfigSummary - Amazon Connect Service

RoutingProfileQueueConfigSummary

Contains summary information about a routing profile queue.

Contents

Channel

The channels this queue supports.

Type: String

Valid Values: VOICE | CHAT | TASK

Required: Yes

Delay

The delay, in seconds, that a contact should be in the queue before they are routed to an available agent. For more information, see Queues: priority and delay in the Amazon Connect Administrator Guide.

Type: Integer

Valid Range: Minimum value of 0. Maximum value of 9999.

Required: Yes

Priority

The order in which contacts are to be handled for the queue. For more information, see Queues: priority and delay.

Type: Integer

Valid Range: Minimum value of 1. Maximum value of 99.

Required: Yes

QueueArn

The Amazon Resource Name (ARN) of the queue.

Type: String

Required: Yes

QueueId

The identifier of the queue.

Type: String

Required: Yes

QueueName

The name of the queue.

Type: String

Length Constraints: Minimum length of 1. Maximum length of 256.

Required: Yes

See Also

For more information about using this API in one of the language-specific AWS SDKs, see the following: