RoutingProfileQueueReference - Amazon Connect Service

RoutingProfileQueueReference

Contains the channel and queue identifier for a routing profile.

Contents

Channel

The channels agents can handle in the Contact Control Panel (CCP) for this routing profile.

Type: String

Valid Values: VOICE | CHAT

Required: Yes

QueueId

The identifier of the queue.

Type: String

Required: Yes

See Also

For more information about using this API in one of the language-specific AWS SDKs, see the following: