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AWS Documentation
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RoutingProfileQueueReference - Amazon Connect
ContentsSee Also

RoutingProfileQueueReference

PDF

Contains the channel and queue identifier for a routing profile.

Contents

Channel

The channels agents can handle in the Contact Control Panel (CCP) for this routing profile.

Type: String

Valid Values: VOICE | CHAT | TASK | EMAIL

Required: Yes

QueueId

The identifier for the queue.

Type: String

Required: Yes

See Also

For more information about using this API in one of the language-specific AWS SDKs, see the following:

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