UpdateTrafficDistribution - Amazon Connect


Updates the traffic distribution for a given traffic distribution group.


The SignInConfig distribution is available only on a default TrafficDistributionGroup (see the IsDefault parameter in the TrafficDistributionGroup data type). If you call UpdateTrafficDistribution with a modified SignInConfig and a non-default TrafficDistributionGroup, an InvalidRequestException is returned.

For more information about updating a traffic distribution group, see Update telephony traffic distribution across AWS Regions in the Amazon Connect Administrator Guide.

Request Syntax

PUT /traffic-distribution/Id HTTP/1.1 Content-type: application/json { "AgentConfig": { "Distributions": [ { "Percentage": number, "Region": "string" } ] }, "SignInConfig": { "Distributions": [ { "Enabled": boolean, "Region": "string" } ] }, "TelephonyConfig": { "Distributions": [ { "Percentage": number, "Region": "string" } ] } }

URI Request Parameters

The request uses the following URI parameters.


The identifier of the traffic distribution group. This can be the ID or the ARN if the API is being called in the Region where the traffic distribution group was created. The ARN must be provided if the call is from the replicated Region.

Pattern: ^(arn:(aws|aws-us-gov):connect:[a-z]{2}-[a-z-]+-[0-9]{1}:[0-9]{1,20}:traffic-distribution-group/)?[a-f0-9]{8}-[a-f0-9]{4}-[a-f0-9]{4}-[a-f0-9]{4}-[a-f0-9]{12}$

Required: Yes

Request Body

The request accepts the following data in JSON format.


The distribution of agents between the instance and its replica(s).

Type: AgentConfig object

Required: No


The distribution that determines which AWS Regions should be used to sign in agents in to both the instance and its replica(s).

Type: SignInConfig object

Required: No


The distribution of traffic between the instance and its replica(s).

Type: TelephonyConfig object

Required: No

Response Syntax

HTTP/1.1 200

Response Elements

If the action is successful, the service sends back an HTTP 200 response with an empty HTTP body.


For information about the errors that are common to all actions, see Common Errors.


You do not have sufficient permissions to perform this action.

HTTP Status Code: 403


Request processing failed because of an error or failure with the service.

HTTP Status Code: 500


The request is not valid.

HTTP Status Code: 400


A resource already has that name.

HTTP Status Code: 409


The specified resource was not found.

HTTP Status Code: 404


The throttling limit has been exceeded.

HTTP Status Code: 429

See Also

For more information about using this API in one of the language-specific AWS SDKs, see the following: