GetRecommendations - Amazon Connect



This API will be discontinued starting June 1, 2024. To receive generative responses after March 1, 2024, you will need to create a new Assistant in the Amazon Connect console and integrate the Amazon Q in Connect JavaScript library (amazon-q-connectjs) into your applications.

Retrieves recommendations for the specified session. To avoid retrieving the same recommendations in subsequent calls, use NotifyRecommendationsReceived. This API supports long-polling behavior with the waitTimeSeconds parameter. Short poll is the default behavior and only returns recommendations already available. To perform a manual query against an assistant, use QueryAssistant.

Request Syntax

GET /assistants/assistantId/sessions/sessionId/recommendations?maxResults=maxResults&waitTimeSeconds=waitTimeSeconds HTTP/1.1

URI Request Parameters

The request uses the following URI parameters.


The identifier of the Amazon Q in Connect assistant. Can be either the ID or the ARN. URLs cannot contain the ARN.

Pattern: ^[a-f0-9]{8}-[a-f0-9]{4}-[a-f0-9]{4}-[a-f0-9]{4}-[a-f0-9]{12}$|^arn:[a-z-]*?:wisdom:[a-z0-9-]*?:[0-9]{12}:[a-z-]*?/[a-f0-9]{8}-[a-f0-9]{4}-[a-f0-9]{4}-[a-f0-9]{4}-[a-f0-9]{12}(?:/[a-f0-9]{8}-[a-f0-9]{4}-[a-f0-9]{4}-[a-f0-9]{4}-[a-f0-9]{12})?$

Required: Yes


The maximum number of results to return per page.

Valid Range: Minimum value of 1. Maximum value of 100.


The identifier of the session. Can be either the ID or the ARN. URLs cannot contain the ARN.

Pattern: ^[a-f0-9]{8}-[a-f0-9]{4}-[a-f0-9]{4}-[a-f0-9]{4}-[a-f0-9]{12}$|^arn:[a-z-]*?:wisdom:[a-z0-9-]*?:[0-9]{12}:[a-z-]*?/[a-f0-9]{8}-[a-f0-9]{4}-[a-f0-9]{4}-[a-f0-9]{4}-[a-f0-9]{12}(?:/[a-f0-9]{8}-[a-f0-9]{4}-[a-f0-9]{4}-[a-f0-9]{4}-[a-f0-9]{12})?$

Required: Yes


The duration (in seconds) for which the call waits for a recommendation to be made available before returning. If a recommendation is available, the call returns sooner than WaitTimeSeconds. If no messages are available and the wait time expires, the call returns successfully with an empty list.

Valid Range: Minimum value of 0. Maximum value of 20.

Request Body

The request does not have a request body.

Response Syntax

HTTP/1.1 200 Content-type: application/json { "recommendations": [ { "data": { "details": { ... }, "reference": { ... } }, "document": { "contentReference": { "contentArn": "string", "contentId": "string", "knowledgeBaseArn": "string", "knowledgeBaseId": "string" }, "excerpt": { "highlights": [ { "beginOffsetInclusive": number, "endOffsetExclusive": number } ], "text": "string" }, "title": { "highlights": [ { "beginOffsetInclusive": number, "endOffsetExclusive": number } ], "text": "string" } }, "recommendationId": "string", "relevanceLevel": "string", "relevanceScore": number, "type": "string" } ], "triggers": [ { "data": { ... }, "id": "string", "recommendationIds": [ "string" ], "source": "string", "type": "string" } ] }

Response Elements

If the action is successful, the service sends back an HTTP 200 response.

The following data is returned in JSON format by the service.


The recommendations.

Type: Array of RecommendationData objects


The triggers corresponding to recommendations.

Type: Array of RecommendationTrigger objects


For information about the errors that are common to all actions, see Common Errors.


You do not have sufficient access to perform this action.

HTTP Status Code: 403


The specified resource does not exist.

HTTP Status Code: 404


The input fails to satisfy the constraints specified by a service.

HTTP Status Code: 400

See Also

For more information about using this API in one of the language-specific AWS SDKs, see the following: