Example flow in Amazon Connect Flow language

The following example shows a JSON string that represents the content of the flow. It shows a simple flow that plays a prompt using static text and disconnects.

To learn how to get block identifiers, we recommend creating a new flow in Amazon Connect console, and then calling the DescribeContactFlow API for it.

{
    "Version": "2019-10-30",  //A string representing the version of the Flow. Currently the only supported version is 2019-10-30.
    
    "StartAction": "12345678-1234-1234-1234-123456789012", //A string representing the first Action to run when the flow starts running. 
                                                          //In this case, it's the identifier of the Play prompt block. 
                                                         //The value of this field must match the Identifier of an Action in the Actions list.
    "Metadata": { //An object that may be filled in with data as desired.
        "EntryPointPosition": { 
            "x": 88,
            "y": 100
        },
        "ActionMetadata": {
            "12345678-1234-1234-1234-123456789012": {//The identifier of the Play prompt block.
                "Position": {
                    "x": 270,
                    "y": 98
                }
            },
            "abcdef-abcd-abcd-abcd-abcdefghijkl": {//The identifier of the Disconnect/hang up block.
                "Position": {
                    "x": 545,
                    "y": 92
                }
            }

        }
    },
    "Actions": [  //A list of individual Action objects. These Actions are the definition of the Flow's behavior and are detailed below. 
                  //A single Flow may have no more than 250 Actions defined.
        {
            "Identifier": "12345678-1234-1234-1234-123456789012", //The identifier of the Play prompt block.
            "Type": "MessageParticipant",  //This is the flow action.
            "Transitions": {
                "NextAction": "abcdef-abcd-abcd-abcd-abcdefghijkl", //The identifier of the Disconnect/hang up block.
                "Errors": [],
                "Conditions": []
            },
            "Parameters": { 
                "Text": "Thanks for calling the sample flow!"                    
            }
        },
        {
            "Identifier": "abcdef-abcd-abcd-abcd-abcdefghijkl",  //The identifier of the Disconnect/hang up block.
            "Type": "DisconnectParticipant",  //This is the flow action.
            "Transitions": {},
            "Parameters": {}
        }
    ]
}