About mapping destinations

A mapping destination is your mapping from a source to a standard definition that is already defined in Amazon Connect.

The following table lists the supported mapping destinations.

Source object	Destination: Customer, Product, Order, Case
S3	Any
Salesforce-Account	Customer
Salesforce-Contact	Customer
Salesforce-Asset	Product
Zendesk-users	Customer
Marketo-leads	Customer
Servicenow-sys_user	Customer
Segment-Identify	Customer
Segment-Customer	Customer
Shopify-Customer	Customer
Shopify-DraftOrder	Order
Zendesk-tickets	Case
Servicenow-task	Case
Servicenow-incident	Case