Amazon Connect
Administrator Guide

Use an Allow List for Integrated Applications

All domains that embed the CCP for a particular instance must be explicitly allowed for cross-domain access to the instance. For example, to integrate with Salesforce, you must place your Salesforce Visualforce domain in an allow list.

To allow a domain URL

  1. Open the Amazon Connect console at

  2. Choose the name of the instance from Instance Alias.

  3. In the navigation pane, choose Application integration.

  4. Choose Add origin.

  5. Type the URL and choose Add.