Use an allow list for integrated applications
All domains that embed the CCP for a particular instance must be explicitly allowed for cross-domain access to the instance. For example, to integrate with Salesforce, you must place your Salesforce Visualforce domain in an allow list.
To allow a domain URL
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Open the Amazon Connect console at https://console.aws.amazon.com/connect/
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Choose the name of the instance from Instance Alias.
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In the navigation pane, choose Approved origins.
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Choose Add origin.
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Type the URL and choose Add.