Assign a security profile to a user - Amazon Connect

Assign a security profile to a user

Required permissions to assign security profiles

Before you can assign a security profile to a user, you must be logged in with an Amazon Connect account that has the Users - Edit permission. Or, if you're creating the user's account for the first time, you need Users - Create permission.

By default, the Amazon Connect Admin security profile has these permissions.

How to assign security profiles

  1. Review Best practices for security profiles.

  2. Log in to your contact center using your access URL (https://instance name.awsapps.com/connect/login).

  3. Choose Users, User management.

  4. Select one or more users and choose Edit.

  5. For Security Profiles, add or remove security profiles as needed. To add a security profile, put your cursor in the field and select the security profile from the list. To remove a security profile, click the x next to its name.

  6. Choose Save.