# Batch actions on Cases
You can apply an action to multiple cases at the same time by using batch case actions, without opening and updating each case individually. You can assign cases, update their status, add a comment, or export selected cases as CSV. The actions available to you depend on your security profile permissions.
## Prerequisites
To use batch case actions, your security profile must include the **Cases** - **Cases bulk action** permission. Without this permission, the **Actions** dropdown is not available in the Cases search view. For information about configuring security profiles, see [Security profile permissions for Cases](assign-security-profile-cases.md).
The following image shows the **Cases bulk action** permission selected in a security profile.
## Batch case actions in the agent workspace
1. In the Cases search view, confirm that the **Actions** dropdown appears. You can assign cases, update status, or add comments. Search for the cases you want to act on.
1. From the **Actions** dropdown, choose **Assign cases** to assign the selected cases to a user or queue.
1. From the **Actions** dropdown, choose **Update status** to change the status of the selected cases.
1. From the **Actions** dropdown, choose **Add comment** to add a comment to the selected cases.
