Copy and paste contact flows
You can select, cut, copy, and paste a complete flow or multiple blocks within or across flows. The following information is copied:
All configured settings in the selected flow blocks.
The layout arrangements.
The connections.
Windows: CTRL+C to copy, CTRL+V to paste, and CTRL+X to cut
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To select multiple blocks at the same time, press the Ctrl key, and choose the blocks you want.
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Press Ctrl+C to copy the blocks.
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Press CTRL+V to paste the blocks.
Mac: Cmd+C to copy, Cmd+V to paste, and Cmd+X to cut
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To select multiple blocks at the same time, press the Cmd key, and choose the blocks you want.
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Press Cmd+C to copy the blocks.
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Press Cmd+V to paste the blocks.
Amazon Connect uses the clipboard for this feature. Paste won't work if you edit the JSON in your clipboard and introduce a typo or other error, or if you have multiple items saved to your clipboard.