Customer Profiles data limits - Amazon Connect
How to configure Customer Profiles data limitsHow to clear Customer Profiles data limits

Customer Profiles data limits

Amazon Connect Customer Profiles allows you to customize your data onboarding by setting data ingestion limits on various types of customer data that you use to create a unified profile. Setting limits on your data mappings enables you to prioritize how much data to ingest across mappings. The default maximum limit across all mappings per profile is 1000.

Note

Data limits are estimates and may vary slightly, with a possible deviation of a few units in either direction during periods of high ingestion on a single profile.

How to configure Customer Profiles data limits

  1. Open the Amazon Connect Customer Profiles console.

  2. Choose the Data limits tab to configure limits for data objects.

    Navigate to Data Limits tab to configure limits for data objects.

  3. Hover over the desired data object's limit and choose the edit icon.

    Hover over the desired data object's limit and choose the edit icon.

  4. Enter the limit and choose the check-mark icon to save or update the limit.

    Image shows a new limit being entered and highlights the check-mark icon that is used to save or update your limit.

How to clear Customer Profiles data limits

  1. Select the radio button for the data object whose limit you want to clear. You will then be able to choose Clear limit.

    Highlights the radio button to the left of the data object on the data limits page. Selecting a radio button here allows you to enable the clear button for a data limit of the object.

  2. Type confirm to clear the limit value of the data object that you selected.

    A pop-up box that asks you to confirm that you would like to clear the data object's limit value. You confirm the clearing action by typing "confirm" in all lowercase letters..