Delete an Apple Business Chat integration - Amazon Connect

Delete an Apple Business Chat integration

  1. Open an AWS Support ticket.

    If prompted, log in by using your AWS account.

  2. In the Use case description box, copy and paste the following template to indicate this is an delete request: 

    Subject: Delete Apple Business Chat Integration
Body:
  Apple Business Chat Account ID (required): enter your account ID   
   Amazon Connect Instance ARN (required): enter your instance ARN
   Amazon Connect Contact Flow ID (required): enter your contact flow ID

    The following image shows an example of a completed ticket:

  3. Expand Contact options, and then choose your Preferred contact language, and then choose Web as the contact method, if it's not selected by default.

  4. Choose Submit.

  5. AWS Support will work directly with the Amazon Connect team on your request and follow up with any additional questions.