Delete traffic distribution groups in Amazon Connect

Use the DeleteTrafficDistributionGroup API to delete a traffic distribution group that is no longer needed.

Note

You cannot delete a traffic distribution group if phone numbers are claimed to it. You must first release phone numbers from the traffic distribution group by using the ReleasePhoneNumber API. After that, you can delete the traffic distribution group.

You cannot release numbers from a traffic distribution group by using the Amazon Connect console.

Your DeleteTrafficDistributionGroup API call will fail with an ResourceInUseException if phone numbers are still claimed to the traffic distribution group.