Contact block: Invoke module - Amazon Connect

Contact block: Invoke module

Description

Calls a published module, which enables you create reusable sections of a contact flow.

For more information, see Contact flow modules for reusable functions.

Supported channels

The following table lists how this block routes a contact who is using the specified channel.

Channel Supported?

Voice

Yes

Chat

Yes

Task

Yes

Contact flow types

You can use this block in the following contact flow types:

  • Inbound contact flow

Properties

Configured block

When this block is configured, it looks similar to the following image: