Flow block: Invoke module - Amazon Connect

Flow block: Invoke module

Description

Calls a published module, which enables you create reusable sections of a contact flow.

For more information, see Flow modules for reusable functions.

Supported channels

The following table lists how this block routes a contact who is using the specified channel.

Channel Supported?

Voice

Yes

Chat

Yes

Task

Yes

Flow types

You can use this block in the following flow types:

  • Inbound flow

Properties

The following image shows the Properties page of the Invoke module block.

The properties page of the Invoke module block.

Configured block

The following image shows an example of what this block looks like when it is configured. It has two branches: Success and Error.

A configured Invoke module block.