Mapping Marketo objects to the standard profile - Amazon Connect

Mapping Marketo objects to the standard profile

This topic lists which fields in Marketo objects map to fields in the standard profile object in Customer Profiles.

Marketo-leads object

Following is a list of all the fields in a Marketo-leads object

  • id

  • firstName

  • lastName

  • middleName

  • email

  • phone

  • mobilePhone

  • billingStreet

  • billingCity

  • billingState

  • billingCountry

  • billingPostalCode

  • address

  • city

  • state

  • country

  • postalcode

  • gender

  • dateOfBirth

Mapping Marketo-leads to a standard profile

A subset of fields in the Marketo-leads object map to the standard profile.

Marketo-leads source field Standard profile target field

id

Attributes.MarketoLeadId

sfdcAccountId

Attributes.sfdcAccountId

sfdcContactId

Attributes.sfdcContactId

firstName

FirstName

lastName

LastName

middleName

MiddleName

email

EmailAddress

phone

PhoneNumber

mobilePhone

MobilePhoneNumber

mobilePhone

MobilePhoneNumber

billingStreet

BillingAddress.Address1

billingCity

BillingAddress.City

billingState

BillingAddress.State

billingCountry

BillingAddress.Country

billingPostalCode

BillingAddress.PostalCode

address

Address.Address1

city

Address.City

state

Address.State

country

Address.Country

postalcode

Address.PostalCode

gender

Gender

dataOfBirth

BirthDate

The Marketo-leads customer data from Marketo is associated with an Amazon Connect customer profile using the indexes in the following table.

Standard Index Name Marketo-leads source field

_marketoLeadId

id

_salesforceAccountId

sfdcAccountId

_salesforceContactId

sfdcContactId

For example, you can use _marketoLeadId, _salesforceAccountId, and _salesforceContactId as a key name with the SearchProfiles API to find an Amazon Connect customer profile. You can find the Marketo-leads objects associated with a specific customer profile by using the ListProfileObjects API with the ProfileId and ObjectTypeName set to Marketo-leads.