Flow block in Amazon Connect: Set logging behavior - Amazon Connect

Flow block in Amazon Connect: Set logging behavior

This topic defines the flow block for enabling flow logs to track events as contacts interact with flows.

Description

Supported channels

The following table lists how this block routes a contact who is using the specified channel.

Channel Supported?

Voice

Yes

Chat

Yes

Task

Yes

Email

Yes

Flow types

You can use this block in the following flow types:

  • All flows

Properties

The following image shows the Properties page of the Set logging behavior block. It has two options: enable logging behavior, or disable it.

The properties page of the Set logging behavior block.

Scenarios

See these topics for more information about flow logs: