Contact block: Set logging behavior - Amazon Connect

Contact block: Set logging behavior

Description

  • Enables contact flow logs so you can track events as contacts interact with contact flows.

Supported channels

The following table lists how this block routes a contact who is using the specified channel.

Channel Supported?

Voice

Yes

Chat

Yes

Task

Yes

Contact flow types

You can use this block in the following contact flow types:

  • All flows

Properties

Scenarios

See these topics for more information about contact flow logs: