Standard profile definition - Amazon Connect

Standard profile definition

The following table lists all the fields in the Customer Profiles standard profile object.

Standard profile field Data type Description

ProfileId

String

The unique identifier of a customer profile.

AccountNumber

String

A unique account number that you have given to the customer.

AdditionalInformation

String

Any additional information relevant to the customer's profile.

PartyType

String

The type of profile used to describe the customer.

Valid values: INDIVIDUAL | BUSINESS | OTHER

BusinessName

String

The name of the customer's business.

FirstName

String

The customer's first name.

MiddleName

String

The customer's middle name.

LastName

String

The customer's last name.

BirthDate

String

The customer's birth date.

Gender

String

The gender with which the customer identifies.

PhoneNumber

String

The customer's phone number, which has not been specified as a mobile, home, or business number.

MobilePhoneNumber

String

The customer's mobile phone number.

HomePhoneNumber

String

The customer's home phone number.

BusinessPhoneNumber

String

The customer's business phone number.

EmailAddress

String

The customer’s email address, which has not been specified as a personal or business address.

BusinessEmailAddress

String

The customer’s business email address.

Address

Address

A generic address associated with the customer that is not mailing, shipping, or billing.

ShippingAddress

Address

The customer's shipping address.

MailingAddress

Address

The customer's mailing address.

BillingAddress

Address

The customer's billing address.

Attributes

String-to-string map

Key-value pair of attributes of a customer profile.

The standard profile objects are indexed by the keys in the following table.

Standard index name Standard profile field
_phone PhoneNumber, MobilePhoneNumber, HomePhoneNumber, or BusinessPhoneNumber
_email EmailAddress, PersonalEmailAddress, or BusinessEmailAddress
_account AccountNumber
_profileId ProfileId
_fullName "FirstName MiddleName LastName"

For example, you can use _phone as a key name with the SearchProfiles API to find a profile whose PhoneNumber, MobilePhoneNumber, HomePhoneNumber, or BusinessPhoneNumber attribute matches with the search value.

Address data type

Standard profile field Data type Description

Address1

String

The first line of a customer address.

Address2

String

The second line of a customer address.

Address3

String

The third line of a customer address.

Address4

String

The fourth line of a customer address.

City

String

The city in which the customer lives.

Country

String

The country in which the customer lives.

County

String

The county in which the customer lives.

PostalCode

String

The postal code of the customer address.

Province

String

The province in which the customer lives.

State

String

The state in which the customer lives.