Update security profiles - Amazon Connect

Update security profiles

You can update a security profile at any time to add or remove permissions.

Required permissions to update security profiles

Before you can update permissions in a security profile, you must be logged in with an Amazon Connect account that has the following permissions: Security profiles - Edit.

By default, the Amazon Connect Admin security profile has these permissions.

How to update security profiles

  1. Log in to your contact center using your access URL (https://instance name.awsapps.com/connect/login). You must be logged in with an Amazon Connect account that has permissions to update security profiles.

  2. Choose Users, Security profiles.

  3. Select the name of the profile.

  4. Update the name, description, and permissions as needed.

  5. Choose Save.