Use the Customer Profiles API

For information about how to programmatically manage domains and profiles, see the Amazon Connect Customer Profiles API Reference.

We recommend using the CustomerProfileJS open source library when integrating Customer Profiles into your own agent application. For more information, see the CustomerProfilesJS repo on Github.

For more information about how to integrate your existing apps with Amazon Connect use Amazon Connect Streams. You can embed the Contact Control Panel (CCP) components into your app.

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Document Conventions

Create and ingest customer data using Amazon S3

Example: Integrate with S3