Embed the CCP into Zendesk - Amazon Connect

Embed the CCP into Zendesk

To integrate Amazon Connect and Zendesk, you need:

Install and configure the Amazon Connect for Zendesk app in your Zendesk Support account, then integrate the app with Amazon Connect. After integration, you can create contact flows to use Amazon Connect with Zendesk ticketing.

For more information, see How do I integrate Amazon Connect with Zendesk?