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Amazon CX Designer SDK - Amazon Connect

Amazon CX Designer SDK

Agentic CX Designer SDK is a programmatic API for managing ACXD workspace resources like applications, flows, knowledge bases, and more without using the agentic CX designer workspace.

Agentic CX Designer (ACXD) SDK is a RESTful API that provides programmatic access to all workspace resources. It enables developers to build, deploy, and manage conversational AI applications through code. ACXD SDK is authenticated by API key that can be generated by Account Admin.

Design Philosophy

As conversational AI scales from prototypes to production fleets, teams need automation: repeatable deployments, and programmatic testing. ACXD SDK brings infrastructure-as-code workflows to Agentic CX Designer. The same resources you design visually in the agentic CX designer workspace can be created, updated, and deployed through code.

Everything you do in the agentic CX designer workspace, you can do through the SDK. The same permissions apply, the same resources are accessible, and changes made through either path are immediately visible in the other.