NICE Desktop Cloud Visualization
Administrator Guide

Disconnecting Idle Clients

NICE DCV can be configured to disconnect idle clients who have not sent any keyboard or pointer input to the NICE DCV server for a specified period. By default, the NICE DCV server disconnects NICE DCV clients that have been idle for a period of 60 minutes.

You can use the following procedures to specify a custom idle timeout period.

Changing the Idle Timeout Period on Windows

To change the NICE DCV server's idle timeout period, you must configure the idle-timeout parameter using the Windows Registry Editor.

To change the idle timeout period on Windows

  1. Open the Windows Registry Editor.

  2. Navigate to the HKEY_USERS/S-1-5-18/Software/GSettings/com/nicesoftware/dcv/connectivity/ key and select the idle-timeout parameter.

    If there is no idle-timeout parameter in the registry key, create one:

    1. In the left-hand pane, open the context (right-click) menu for the connectivity key and choose New, DWORD (32-bit) value.

    2. For Name, type idle-timeout and press Enter.

  3. Open the idle-timeout parameter. For Value data, enter a value for the idle timeout period (in minutes).

    Note

    To avoid disconnecting idle clients, enter 0 for the idle-timeout parameter.

  4. Choose OK and close the Windows Registry Editor.

Changing the Idle Timeout Period on Linux

To change the NICE DCV server's idle timeout period, you must configure the idle-timeout parameter in the dcv.conf file.

To change the idle timeout period on Linux

  1. Navigate to /etc/dcv/ and open the dcv.conf with your preferred text editor.

  2. Locate the idle-timeout parameter in the [connectivity] section, and replace the existing timeout period with the new timeout period (in minutes).

    If there is no idle-timeout parameter in the [connectivity] section, add it manually using the following format:

    [connectivity] idle-timeout=timeout_in_minutes

    Note

    To avoid disconnecting idle clients, enter 0 for the idle-timeout parameter.

  3. Save and close the file.