NICE Desktop Cloud Visualization
Administrator Guide

Using the Log Files

The NICE DCV log files can be used to identify and troubleshoot problems with your NICE DCV server. The NICE DCV log files can be found in the following location on your NICE DCV server:

  • Windows server

    C:\ProgramData\NICE\dcv\log\
  • Linux server

    /var/log/dcv/

The NICE DCV server enables you to configure the verbosity level of the log files. The following verbosity levels are available:

  • error — Provides the least detail. Includes errors only.

  • warning — Includes errors and warnings.

  • info — The default verbosity level. Includes errors, warnings, and information messages.

  • debug — Provides the most detail. Provides detailed information that is useful for debugging issues.

Changing Log File Verbosity on Windows

To configure the log file verbosity, you must configure the level parameter using the Windows Registry Editor.

To change the log file verbosity on Windows

  1. Open the Windows Registry Editor.

  2. Navigate to the HKEY_USERS/S-1-5-18/Software/GSettings/com/nicesoftware/dcv/log/ key.

  3. Open the level parameter by double-clicking. For Value data, type either error, warning, info, or debug, depending on the required verbosity level.

  4. Choose OK and close the Windows Registry Editor.

Changing Log File Verbosity on Linux

To configure the log file verbosity, you must configure the level parameter in the dcv.conf file.

To change the log file verbosity on Linux

  1. Navigate to /etc/dcv/ and open the dcv.conf with your preferred text editor.

  2. Locate the level parameter in the [log] section, and replace the existing verbosity level with either error, warning, info, or debug.

    [log] level="verbosity_level"
  3. Save and close the file.