AWS::Connect::Rule Actions

A list of actions to be run when the rule is triggered.

Syntax

To declare this entity in your AWS CloudFormation template, use the following syntax:

JSON

{
  "AssignContactCategoryActions" : [ Json, ... ],
  "CreateCaseActions" : [ CreateCaseAction, ... ],
  "EndAssociatedTasksActions" : [ Json, ... ],
  "EventBridgeActions" : [ EventBridgeAction, ... ],
  "SendNotificationActions" : [ SendNotificationAction, ... ],
  "SubmitAutoEvaluationActions" : [ SubmitAutoEvaluationAction, ... ],
  "TaskActions" : [ TaskAction, ... ],
  "UpdateCaseActions" : [ UpdateCaseAction, ... ]
}

YAML

  AssignContactCategoryActions: 
    - Json
  CreateCaseActions: 
    - CreateCaseAction
  EndAssociatedTasksActions: 
    - Json
  EventBridgeActions: 
    - EventBridgeAction
  SendNotificationActions: 
    - SendNotificationAction
  SubmitAutoEvaluationActions: 
    - SubmitAutoEvaluationAction
  TaskActions: 
    - TaskAction
  UpdateCaseActions: 
    - UpdateCaseAction

Properties

AssignContactCategoryActions

Information about the contact category action. The syntax can be empty, for example, {}.

Required: No

Type: Array of Json

Minimum: 1

Maximum: 1

Update requires: No interruption

CreateCaseActions

Property description not available.

Required: No

Type: Array of CreateCaseAction

Minimum: 1

Maximum: 1

Update requires: No interruption

EndAssociatedTasksActions

Property description not available.

Required: No

Type: Array of Json

Minimum: 1

Maximum: 1

Update requires: No interruption

EventBridgeActions

Information about the EventBridge action.

Required: No

Type: Array of EventBridgeAction

Minimum: 1

Maximum: 1

Update requires: No interruption

SendNotificationActions

Information about the send notification action.

Required: No

Type: Array of SendNotificationAction

Minimum: 1

Maximum: 1

Update requires: No interruption

SubmitAutoEvaluationActions

Property description not available.

Required: No

Type: Array of SubmitAutoEvaluationAction

Minimum: 1

Maximum: 1

Update requires: No interruption

TaskActions

Information about the task action. This field is required if TriggerEventSource is one of the following values: OnZendeskTicketCreate | OnZendeskTicketStatusUpdate | OnSalesforceCaseCreate

Required: No

Type: Array of TaskAction

Minimum: 1

Maximum: 1

Update requires: No interruption

UpdateCaseActions

Property description not available.

Required: No

Type: Array of UpdateCaseAction

Minimum: 1

Maximum: 1

Update requires: No interruption