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[ aws . ssm-contacts ]



Lists all engagements that have happened in an incident.

See also: AWS API Documentation

See 'aws help' for descriptions of global parameters.

list-engagements is a paginated operation. Multiple API calls may be issued in order to retrieve the entire data set of results. You can disable pagination by providing the --no-paginate argument. When using --output text and the --query argument on a paginated response, the --query argument must extract data from the results of the following query expressions: Engagements


[--incident-id <value>]
[--time-range-value <value>]
[--cli-input-json <value>]
[--starting-token <value>]
[--page-size <value>]
[--max-items <value>]
[--generate-cli-skeleton <value>]


--incident-id (string)

The Amazon Resource Name (ARN) of the incident you're listing engagements for.

--time-range-value (structure)

The time range to lists engagements for an incident.

StartTime -> (timestamp)

The start of the time range.

EndTime -> (timestamp)

The end of the time range.

Shorthand Syntax:


JSON Syntax:

  "StartTime": timestamp,
  "EndTime": timestamp

--cli-input-json (string) Performs service operation based on the JSON string provided. The JSON string follows the format provided by --generate-cli-skeleton. If other arguments are provided on the command line, the CLI values will override the JSON-provided values. It is not possible to pass arbitrary binary values using a JSON-provided value as the string will be taken literally.

--starting-token (string)

A token to specify where to start paginating. This is the NextToken from a previously truncated response.

For usage examples, see Pagination in the AWS Command Line Interface User Guide .

--page-size (integer)

The size of each page to get in the AWS service call. This does not affect the number of items returned in the command's output. Setting a smaller page size results in more calls to the AWS service, retrieving fewer items in each call. This can help prevent the AWS service calls from timing out.

For usage examples, see Pagination in the AWS Command Line Interface User Guide .

--max-items (integer)

The total number of items to return in the command's output. If the total number of items available is more than the value specified, a NextToken is provided in the command's output. To resume pagination, provide the NextToken value in the starting-token argument of a subsequent command. Do not use the NextToken response element directly outside of the AWS CLI.

For usage examples, see Pagination in the AWS Command Line Interface User Guide .

--generate-cli-skeleton (string) Prints a JSON skeleton to standard output without sending an API request. If provided with no value or the value input, prints a sample input JSON that can be used as an argument for --cli-input-json. If provided with the value output, it validates the command inputs and returns a sample output JSON for that command.

See 'aws help' for descriptions of global parameters.


To list all engagements

The following list-engagements example lists engagements to escalation plans and contacts. You can also list engagements for a single incident.

aws ssm-contacts list-engagements


    "Engagements": [
            "EngagementArn": "arn:aws:ssm-contacts:us-east-2:111122223333:engagement/akuam/91792571-0b53-4821-9f73-d25d13d9e529",
            "ContactArn": "arn:aws:ssm-contacts:us-east-2:111122223333:contact/akuam",
            "Sender": "cli",
            "StartTime": "2021-05-18T20:37:50.300000+00:00"
            "EngagementArn": "arn:aws:ssm-contacts:us-east-2:111122223333:engagement/akuam/78a29753-3674-4ac5-9f83-0468563567f0",
            "ContactArn": "arn:aws:ssm-contacts:us-east-2:111122223333:contact/akuam",
            "Sender": "cli",
            "StartTime": "2021-05-18T18:40:26.666000+00:00"
            "EngagementArn": "arn:aws:ssm-contacts:us-east-2:111122223333:engagement/example_escalation/69e40ce1-8dbb-4d57-8962-5fbe7fc53356",
            "ContactArn": "arn:aws:ssm-contacts:us-east-2:111122223333:contact/example_escalation",
            "Sender": "cli",
            "StartTime": "2021-05-18T18:25:41.151000+00:00"
            "EngagementArn": "arn:aws:ssm-contacts:us-east-2:111122223333:engagement/akuam/607ced0e-e8fa-4ea7-8958-a237b8803f8f",
            "ContactArn": "arn:aws:ssm-contacts:us-east-2:111122223333:contact/akuam",
            "Sender": "cli",
            "StartTime": "2021-05-18T18:20:58.093000+00:00"

For more information, see Contacts in the Incident Manager User Guide.


NextToken -> (string)

The pagination token to continue to the next page of results.

Engagements -> (list)

A list of each engagement that occurred during the specified time range of an incident.


Incident Manager reaching out to a contact or escalation plan to engage contact during an incident.

EngagementArn -> (string)

The Amazon Resource Name (ARN) of the engagement.

ContactArn -> (string)

The ARN of the escalation plan or contact that Incident Manager is engaging.

Sender -> (string)

The user that started the engagement.

IncidentId -> (string)

The ARN of the incident that's engaging the contact.

StartTime -> (timestamp)

The time that the engagement began.

StopTime -> (timestamp)

The time that the engagement ended.