Requesting cross connects at AWS Direct Connect locations

After you have downloaded your Letter of Authorization and Connecting Facility Assignment (LOA-CFA), you must complete your cross-network connection, also known as a cross connect. If you already have equipment located in an AWS Direct Connect location, contact the appropriate provider to complete the cross connect. For specific instructions for each provider, see the table below. Contact your provider for cross connect pricing. After the cross connect is established, you can create the virtual interfaces using the AWS Direct Connect console.

Some locations are set up as a campus. For more information, see AWS Direct Connect Locations.

If you do not already have equipment located in an AWS Direct Connect location, you can work with one of the partners in the AWS Partner Network (APN). They help you to connect to an AWS Direct Connect location. For more information, see APN Partners supporting AWS Direct Connect. You must share the LOA-CFA with your selected provider to facilitate your cross connect request.

An AWS Direct Connect connection can provide access to resources in other Regions. For more information, see Accessing a remote AWS Region.

Note

If the cross connect is not completed within 90 days, the authority granted by the LOA-CFA expires. To renew a LOA-CFA that has expired, you can download it again from the AWS Direct Connect console. For more information, see Download the LOA-CFA.

Africa (Cape Town)

Location	How to request a connection
Cape Town Internet Exchange/ Teraco Data Centres	Contact Teraco at [e-mail] for existing Teraco customers or [e-mail] for new customers.
Teraco JB1, Johannesburg, South Africa	Contact Teraco at [e-mail] for existing Teraco customers or [e-mail] for new customers.

Asia Pacific (Jakarta)

Location	How to request a connection
DCI JK3, Jakarta	Contact DCI Indonesia at [e-mail].
NTT 2 Data Center, Jakarta	Contact NTT at [e-mail].

Asia Pacific (Mumbai)

Location	How to request a connection
Equinix, Mumbai	Contact Equinix at [e-mail].
NetMagic DC2, Bangalore	Contact NetMagic Sales and Marketing toll-free at 18001033130 or at [e-mail].
Sify Rabale, Mumbai	Contact Sify at [e-mail].
STT Delhi DC2, Delhi	Contact STT at [e-mail].
STT GDC Pvt. Ltd. VSB, Chennai	Contact STT at [e-mail].
STT Hyderabad DC1, Hyderabad	Contact STT at [e-mail].

Asia Pacific (Seoul)

Location	How to request a connection
KINX Gasan Data Center, Seoul	Contact KINX at [e-mail].
LG U+ Pyeong-Chon Mega Center, Seoul	Submit the LOA document to [e-mail] and [e-mail].

Asia Pacific (Singapore)

Location	How to request a connection
Equinix HK1, Tsuen Wan N.T., Hong Kong SAR	Contact Equinix at [e-mail].
Equinix SG2, Singapore	Contact Equinix at [e-mail].
Global Switch, Singapore	Contact Global Switch at [e-mail].
GPX, Mumbai	Contact GPX at [e-mail].
iAdvantage Mega-i, Hong Kong	Contact iAdvantage at [e-mail] or place an order using iAdvantage Cabling Order e-Form.
Menara AIMS, Kuala Lumpur	Existing AIMS customers can request an X-Connect order using the Customer Service portal by filling out the Engineering Work Order Request Form. Contacting [e-mail] if there are any problems submitting the request.
TCC Data Center, Bangkok	Contact TCC Technology Co., Ltd at [e-mail].

Asia Pacific (Sydney)

Location	How to request a connection
Equinix SY3, Sydney	Contact Equinix at [e-mail].
Global Switch, Sydney	Contact Global Switch at [e-mail].
NEXTDC C1, Canberra	Contact NEXTDC at [e-mail].
NEXTDC M1, Melbourne	Contact NEXTDC at [e-mail].
NEXTDC P1, Perth	Contact NEXTDC at [e-mail].
NEXTDC S2, Sydney	Contact NEXTDC at [e-mail].

Asia Pacific (Tokyo)

Location	How to request a connection
AT Tokyo Chuo Data Center, Tokyo	Contact AT TOKYO at [e-mail].
Chief Telecom LY, Taipei	Contact Chief Telecom at [e-mail].
Chunghwa Telecom, Taipei	Contact CHT Taipei IDC NOC at [e-mail].
Equinix OS1, Osaka	Contact Equinix at [e-mail].
Equinix TY2, Tokyo	Contact Equinix at [e-mail].

AWS GovCloud (US-East)

You can't order connections in this Region.

AWS GovCloud (US-West)

Location	How to request a connection
Equinix SV5, San Jose	Contact Equinix at [e-mail].

Canada (Central)

Location	How to request a connection
Allied 250 Front St W, Toronto	Contact [e-mail].
Cologix MTL3, Montreal	Contact Cologix at [e-mail].
Cologix VAN2, Vancouver	Contact Cologix at [e-mail].
eStruxture, Montreal	Contact eStruxture at [e-mail].

China (Beijing)

Location	How to request a connection
CIDS Jiachuang IDC, Beijing	Contact [e-mail].
Sinnet Jiuxianqiao IDC, Beijing	Contact [e-mail].
GDS No. 3 Data Center, Shanghai	Contact [e-mail].
GDS No. 3 Data Center, Shenzhen	Contact [e-mail].

China (Ningxia)

Location	How to request a connection
Industrial Park IDC, Ningxia	Contact [e-mail].
Shapotou IDC, Ningxia	Contact [e-mail].

Europe (Frankfurt)

Location	How to request a connection
CE Colo, Prague, Czech Republic	Contact CE Colo at [e-mail].
DigiPlex Ulven, Oslo, Norway	Contact DigiPlex at [e-mail].
Equinix AM3, Amsterdam, Netherlands	Contact Equinix at [e-mail].
Equinix FR5, Frankfurt	Contact Equinix at [e-mail].
Equinix HE6, Helsinki	Contact Equinix at [e-mail].
Equinix MU1, Munich	Contact Equinix at [e-mail].
Equinix WA1, Warsaw	Contact Equinix at [e-mail].
Interxion AMS7, Amsterdam	Contact Interxion at [e-mail].
Interxion CPH2, Copenhagen	Contact Interxion at [e-mail].
Interxion FRA6, Frankfurt	Contact Interxion at [e-mail].
Interxion MAD2, Madrid	Contact Interxion at [e-mail].
Interxion VIE2, Vienna	Contact Interxion at [e-mail].
Interxion ZUR1, Zurich	Contact Interxion at [e-mail].
IPB, Berlin	Contact IPB at [e-mail].
Equinix ITConic MD2, Madrid	Contact Equinix at [e-mail].

Europe (Ireland)

Location	How to request a connection
Digital Realty (UK), Docklands	Contact Digital Realty (UK) at [e-mail].
Eircom Clonshaugh	Contact Eircom at [e-mail].
Equinix DX1, Dubai	Contact Equinix at [e-mail].
Equinix LD5, London (Slough)	Contact Equinix at [e-mail].
Interxion DUB2, Dublin	Contact Interxion at [e-mail].
Interxion MRS1, Marseille	Contact Interxion at [e-mail].

Europe (Italy)

Location	How to request a connection
CDLAN srl Via Caldera 21, Milano	Contact CDLAN at [e-mail].
Equinix, ML2, Milano, Italy	Contact Equinix at [e-mail].

Europe (London)

Location	How to request a connection
Digital Realty (UK), Docklands	Contact Digital Realty (UK) at [e-mail].
Equinix LD5, London (Slough)	Contact Equinix at [e-mail].
Equinix MA3, Manchester	Contact Equinix at [e-mail].
Telehouse West, London	Contact Telehouse UK at [e-mail].

Europe (Paris)

Location	How to request a connection
Equinix PA3, Paris	Contact Equinix at [e-mail].
Interxion PAR7, Paris	Contact Interxion at [e-mail].
Telehouse Voltaire, Paris	Create a request using the Customer Portal. The request type is DFM/SFM Layout/Connectivity/MMR Circuit Commissioning.

Europe (Stockholm)

Location	How to request a connection
Interxion STO1, Stockholm	Contact Interxion at [e-mail].

Europe (Zurich)

Location	How to request a connection
Equinix ZRH51, Oberengstringen, Switzerland	Contact Equinix at [e-mail].

Middle East (Bahrain)

Location	How to request a connection
AWS Bahrain DC53, Manama	To complete the connection, you can work with one of our network provider partners at the location to establish connectivity. You will then provide a Letter of Authorization (LOA) from the network provider to AWS through the AWS Support Center. AWS completes the cross-connect at this location.
AWS Bahrain DC52, Manama	To complete the connection, you can work with one of our network provider partners at the location to establish connectivity. You will then provide a Letter of Authorization (LOA) from the network provider to AWS through the AWS Support Center. AWS completes the cross-connect at this location.

Middle East (Israel)

Location	How to request a connection
MedOne in Haifa, Israel	Contact MedOne at [e-mail]

South America (São Paulo)

Location	How to request a connection
Equinix RJ2, Rio de Janeiro	Contact Equinix at [e-mail].
Equinix SP4, São Paulo	Contact Equinix at [e-mail].
Tivit	Contact Tivit at [e-mail].

US East (Ohio)

Location	How to request a connection
Cologix COL2, Columbus	Contact Cologix at [e-mail].
Cologix MIN3, Minneapolis	Contact Cologix at [e-mail].
CyrusOne West III, Houston	Submit a request using customer portal.
Equinix CH2, Chicago	Contact Equinix at [e-mail].
QTS Chicago	Contact QTS at [e-mail].
Netrality Data Centers, 1102 Grand, Kansas City	Contact Netrality Data Centers at [e-mail].

US East (N. Virginia)

Location	How to request a connection
165 Halsey Street, Newark	Contact [e-mail].
CoreSite NY1, New York	Place an order using the CoreSite Customer Portal. After you complete the form, review the order for accuracy, and then approve it using the website.
CoreSite VA1, Reston	Place an order at the CoreSite Customer Portal. After you complete the form, review the order for accuracy, and then approve it using the website.
Digital Realty ATL1, Atlanta	Contact Digital Realty at [e-mail].
Equinix DC2/DC11, Ashburn	Contact Equinix at [e-mail].
Equinix DA2, Dallas	Contact Equinix at [e-mail].
Equinix MI1, Miami	Contact Equinix at [e-mail].
CrownCastle (formerly Lightower), Philadelphia, PA	Contact CrownCastle at [e-mail].
Markley, One Summer Street, Boston	Create a request using the customer portal. For new queries, contact [e-mail].
Netrality Data Centers, 2nd floor MMR, Philadelphia, PA	Contact Netrality Data Centers at [e-mail].

US West (N. California)

Location	How to request a connection
CoreSite LA1, Los Angeles	Place an order using the CoreSite Customer Portal. After you complete the form, review the order for accuracy, and then approve it using the website.
CoreSite SV2, Milpitas	Place an order using the CoreSite Customer Portal. After you complete the form, review the order for accuracy, and then approve it using the website.
CoreSite SV4, Santa Clara	Place an order using the CoreSite Customer Portal. After you complete the form, review the order for accuracy, and then approve it using the MyCoreSite website.
Equinix LA3, El Segundo	Contact Equinix at [e-mail].
Equinix SV5, San Jose	Contact Equinix at [e-mail].
PhoenixNAP, Phoenix	Contact phoenixNAP Provisioning at [e-mail].

US West (Oregon)

Location	How to request a connection
CoreSite DE1, Denver	Place an order using the CoreSite Customer Portal. After you complete the form, review the order for accuracy, and then approve it using the website.
EdgeConneX, Portland	Place an order using the EdgeOS Customer Portal. After you have submitted the form, EdgeConneX will provide a service order form for approval. You can send questions to [e-mail].
Equinix SE2, Seattle	Contact Equinix at [e-mail].
Pittock Block, Portland	Send requests by email to [e-mail] or by phone at [phone].
Switch SUPERNAP 8, Las Vegas	Contact Switch SUPERNAP at [e-mail].
TierPoint Seattle	Contact TierPoint at [e-mail].