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AWS Direct Connect
User Guide

Requesting Cross Connects at AWS Direct Connect Locations

After you have downloaded your Letter of Authorization and Connecting Facility Assignment (LOA-CFA), you need to complete your cross-network connection, also known as a cross connect. If you already have equipment located in an AWS Direct Connect location, contact the appropriate provider to complete the cross connect. For specific instructions for each provider, see the table below. Contact your provider for cross connect pricing. After the cross connect is established, you can create the virtual interfaces using the AWS Direct Connect console.

Some locations are set up as a campus. For more information, see AWS Direct Connect Locations.

If you do not already have equipment located in an AWS Direct Connect location, you can work with one of the partners in the AWS Partner Network (APN) to help you to connect to an AWS Direct Connect location. For a list of partners in the APN with experience connecting to AWS Direct Connect, see APN Partners supporting AWS Direct Connect. You need to share the LOA-CFA with your selected provider to facilitate your cross connect request.

An AWS Direct Connect connection can provide access to resources in other regions. For more information, see Accessing a Remote AWS Region.

Note

If the cross connect is not completed within 90 days, the authority granted by the LOA-CFA expires. To renew a LOA-CFA that has expired, you can download it again from the AWS Direct Connect console. For more information, see Downloading the LOA-CFA.

Asia Pacific (Tokyo)

Location How to request a connection
AT Tokyo Chuo Data Center, Tokyo Requests for cross connects can be submitted by contacting Junko Ikenishi at ikenishi.junko@attokyo.co.jp.
Chief Telecom LY, Taipei Requests for cross connects can be submitted by contacting Chief Telecom at vicky_chan@chief.com.tw.
Equinix OS1, Osaka Requests for cross connects can be submitted by contacting Equinix at awsdealreg@equinix.com.
Equinix TY2, Tokyo Requests for cross connects can be submitted by contacting Equinix at awsdealreg@equinix.com.

Asia Pacific (Seoul)

Location How to request a connection
KINX Gasan Data Center, Seoul Requests for cross connects can be submitted by contacting KINX at sales@kinx.net.
LG U+ Pyeong-Chon Mega Center, Seoul Requests for cross connects can be made by submitting the LOA document to kidcadmin@lguplus.co.kr and center8@kidc.net.

Asia Pacific (Singapore)

Location How to request a connection
Equinix SG2, Singapore Requests for cross connects can be submitted by contacting Equinix at awsdealreg@equinix.com.
Global Switch, Singapore Requests for cross connects can be submitted by contacting Global Switch at salessingapore@globalswitch.com.
GPX Mumbai Requests for cross connects can be submitted by contacting GPX at nkankane@gpxglobal.net.
iAdvantage MEGA-i, Hong Kong Requests for cross connects can be submitted by contacting iAdvantage at cs@iadvantage.net or by placing an order at iAdvantage Cabling Order e-Form.
Menara AIMS, Kuala Lumpur Existing AIMS customers can request a X-Connect order via the Customer Service portal by filling out the Engineering Work Order Request Form and contacting service.delivery@aims.com.my if there are any problems submitting the request.

Asia Pacific (Sydney)

Location How to request a connection
Equinix SY3, Sydney Requests for cross connects can be submitted by contacting Equinix at awsdealreg@equinix.com.
Global Switch SY6, Sydney Requests for cross connects can be submitted by contacting Global Switch at salessydney@globalswitch.com.

NEXTDC C1, Canberra

Requests for cross connects can be submitted by contacting NEXTDC at nxtops@nextdc.com.

NEXTDC M1, Melbourne

Requests for cross connects can be submitted by contacting NEXTDC at nxtops@nextdc.com.

NEXTDC P1, Perth

Requests for cross connects can be submitted by contacting NEXTDC at nxtops@nextdc.com.

Asia Pacific (Mumbai)

Location How to request a connection
GPX Mumbai Requests for cross connects can be submitted by contacting GPX at nkankane@gpxglobal.net.
NetMagic DC2, Bangalore Requests for cross connects can be submitted by contacting NetMagic Sales and Marketing toll-free at 18001033130 or at marketing@netmagicsolutions.com.
Sify Rabale, Mumbai Requests for cross connects can be submitted by contacting Sify at aws.directconnect@sifycorp.com.
STT GDC Pvt. Ltd. VSB, Chennai Requests for cross connects can be submitted by contacting STT at enquiry.AWSDX@sttelemediagdc.in

Canada (Central)

Location How to request a connection
Allied 250 Front St W, Toronto Requests for cross connects can be submitted by contacting driches@alliedreit.com.
Cologix MTL3, Montreal Requests for cross connects can be submitted by contacting Cologix at aws@cologix.com.
Cologix VAN2, Vancouver Requests for cross connects can be submitted by contacting Cologix at aws@cologix.com.
eStruxture, Montreal Requests for cross connects can be submitted by contacting eStruxture at directconnect@estruxture.com.

China (Beijing)

Location How to request a connection
Sinnet Jiuxianqiao IDC Requests for cross connects can be submitted by contacting Sinnet at dx-order@sinnet.com.cn.

EU (Frankfurt)

Location How to request a connection
CE Colo, Prague Requests for cross connects can be submitted by contacting CE Colo at info@cecolo.com.
Equinix AM3, Amsterdam Requests for cross connects can be submitted by contacting Equinix at awsdealreg@equinix.com.
Equinix FR5, Frankfurt Requests for cross connects can be submitted by contacting Equinix at awsdealreg@equinix.com.
Equinix HE6, Helsinki Requests for cross connects can be submitted by contacting Equinix at awsdealreg@equinix.com.
Equinix ITConic MD2, Madrid Requests for cross connects can be submitted by contacting Equinix at awsdealreg@equinix.com.
Equinix MU1, Munich Requests for cross connects can be submitted by contacting Equinix at awsdealreg@equinix.com.
Equinix WA1, Warsaw Requests for cross connects can be submitted by contacting Equinix at awsdealreg@equinix.com.
IPB, Berlin Requests for cross connects can be submitted by contacting IPB at kontakt@ipb.de.
Interxion FRA6, Frankfurt Requests for cross connects can be submitted by contacting Interxion at customer.services@interxion.com.
Interxion MAD2, Madrid Requests for cross connects can be submitted by contacting Interxion at customer.services@interxion.com.
Interxion MRS1, Marseille Requests for cross connects can be submitted by contacting Interxion at customer.services@interxion.com.
Interxion STO1, Stockholm Requests for cross connects can be submitted by contacting Interxion at customer.services@interxion.com.
Interxion VIE2, Vienna Requests for cross connects can be submitted by contacting Interxion at customer.services@interxion.com.
Interxion ZUR1, Zurich Requests for cross connects can be submitted by contacting Interxion at customer.services@interxion.com.
Telehouse Voltaire, Paris Requests for cross connects can be submitted by creating a request at the Customer Portal.

Request type: DFM/SFM Layout/Connectivity/MMR Circuit Commissioning

EU (Ireland)

Location How to request a connection
Digital Realty (UK), Docklands Requests for cross connects can be submitted by contacting Digital Realty (UK) at amazon.orders@digitalrealty.com.
Eircom Clonshaugh Requests for cross connects can be submitted by contacting Eircom at awsorders@eircom.ie.
Equinix LD5, London (Slough) Requests for cross connects can be submitted by contacting Equinix at awsdealreg@equinix.com.
Interxion DUB2, Dublin Requests for cross connects can be submitted by contacting Interxion at customer.services@interxion.com.
Interxion MRS1, Marseille Requests for cross connects can be submitted by contacting Interxion at customer.services@interxion.com.
Teraco CT1, Cape Town Requests for cross connects can be submitted by contacting Teraco at support@teraco.co.za for existing Teraco customers and connect@teraco.co.za for new customers.
Teraco JB1, Johannesburg Requests for cross connects can be submitted by contacting Teraco at support@teraco.co.za for existing Teraco customers and connect@teraco.co.za for new customers.

EU (London)

Location How to request a connection

Digital Realty (UK), Docklands

Requests for cross connects can be submitted by contacting Digital Realty (UK) at amazon.orders@digitalrealty.com.
Equinix LD5, London (Slough) Requests for cross connects can be submitted by contacting Equinix at awsdealreg@equinix.com.
Equinix MA3, Manchester Requests for cross connects can be submitted by contacting Equinix at awsdealreg@equinix.com.
Telehouse West, London Requests for cross-connects can be submitted by contacting Telehouse UK at sales.support@uk.telehouse.net.

EU (Paris)

Location How to request a connection
Equinix PA3, Paris Requests for cross connects can be submitted by contacting Equinix at awsdealreg@equinix.com.
Telehouse Voltaire, Paris Requests for cross connects can be submitted by creating a request at the Customer Portal.

Request type: DFM/SFM Layout/Connectivity/MMR Circuit Commissioning

South America (São Paulo)

Location How to request a connection
Equinix RJ2, Rio de Janeiro Requests for cross connects can be submitted by contacting Equinix at awsdealreg@equinix.com.
Equinix SP4, São Paulo Requests for cross connects can be submitted by contacting Equinix at awsdealreg@equinix.com.
Tivit Requests for cross connects can be submitted by contacting Tivit at aws@tivit.com.br.

US East (N. Virginia)

Location How to request a connection
165 Halsey Street, Newark Refer to the resources on http://www.165halsey.com/colocation-services/connectivity/ or contact operations@165halsey.com.
CoreSite NY1, New York Requests for cross connects can be submitted by placing an order at the CoreSite Customer Portal. After you complete the form, review the order for accuracy, and then approve it using the MyCoreSite website.
CoreSite VA1, Reston Requests for cross connects can be submitted by placing an order at the CoreSite Customer Portal. After you complete the form, review the order for accuracy, and then approve it using the MyCoreSite website.
Digital Realty ATL1, Atlanta Requests for cross connects can be submitted by contacting Digital Realty at amazon.orders@digitalrealty.com.
Equinix DC2/DC11, Ashburn Requests for cross connects can be submitted by contacting Equinix at awsdealreg@equinix.com.
Equinix DA2, Dallas Requests for cross connects can be submitted by contacting Equinix at awsdealreg@equinix.com.
Equinix MI1, Miami Requests for cross connects can be submitted by contacting Equinix at awsdealreg@equinix.com.
Lightower, Philadelphia Requests for cross connects can be submitted by contacting Lightower at awsorders@lightower.com.
Markley, One Summer Street, Boston Requests for cross connects can be submitted on the customer portal: https://portal.markleygroup.com. For new queries, contact sales@markleygroup.com.

US East (Ohio)

Location How to request a connection
Cologix COL2, Columbus Requests for cross connects can be submitted by contacting Cologix at aws@cologix.com.
Cologix MIN3, Minneapolis Requests for cross connects can be submitted by contacting Cologix at aws@cologix.com.
CyrusOne West III, Houston Requests for cross connects and requests for information can be submitted on the customer portal: https://cyrusone.com/about-enterprise-data-center-provider/customer-support/.
Equinix CH2, Chicago Requests for cross connects can be submitted by contacting Equinix at awsdealreg@equinix.com.
QTS Chicago Requests for cross connects can be submitted by contacting QTS at AConnect@qtsdatacenters.com.

AWS GovCloud (US)

Location How to request a connection
Equinix SV5, San Jose Requests for cross connects can be submitted by contacting Equinix at awsdealreg@equinix.com.

US West (N. California)

Location How to request a connection
CoreSite LA1, Los Angeles Requests for cross connects can be submitted by placing an order at the CoreSite Customer Portal. After you complete the form, review the order for accuracy, and then approve it using the MyCoreSite website.
CoreSite SV4, Santa Clara Requests for cross connects can be submitted by placing an order at the CoreSite Customer Portal. After you complete the form, review the order for accuracy, and then approve it using the MyCoreSite website.
Equinix LA3, El Segundo Requests for cross connects can be submitted by contacting Equinix at awsdealreg@equinix.com.
Equinix SV5, San Jose Requests for cross connects can be submitted by contacting Equinix at awsdealreg@equinix.com.
PhoenixNAP, Phoenix Requests for cross connects can be submitted by contacting phoenixNAP Provisioning at provisioning@phoenixnap.com.

US West (Oregon)

Location How to request a connection
CoreSite DE1, Denver Requests for cross connects can be submitted by placing an order at the CoreSite Customer Portal. After you complete the form, review the order for accuracy, and then approve it using the MyCoreSite website.
EdgeConneX, Portland Requests for cross connects can be submitted by placing an order on the EdgeOS Customer Portal. After you have submitted the form, EdgeConneX will provide a service order form for approval. You can send questions to cloudaccess@edgeconnex.com.
Equinix SE2, Seattle Requests for cross connects can be submitted by contacting Equinix at support@equinix.com.
Pittock Block, Portland Requests for cross connects can be submitted by email at crossconnect@pittock.com, or by phone at +1 503 226 6777.
Switch SUPERNAP 8, Las Vegas Requests for cross connects can be submitted by contacting Switch SUPERNAP at orders@supernap.com.
TierPoint Seattle Requests for cross connects can be submitted by contacting TierPoint at sales@tierpoint.com.