AWS Directory Service
Administration Guide (Version 1.0)

Troubleshooting AWS Managed Microsoft AD

The following can help you troubleshoot some common issues you might encounter when creating or using your directory.

Password recovery

If a user forgets a password or is having trouble signing in to either your Simple AD or AWS Managed Microsoft AD directory, you can reset their password using either the AWS Management Console, Windows PowerShell or the AWS CLI.

For more information, see Reset a User Password.

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