Setting up Alerts and Messages - AWS Elemental Delta

This is version 2.3 of the AWS Elemental Delta documentation. This is the latest version. For prior versions, see the Previous Versions section of AWS Elemental Delta Documentation.

Setting up Alerts and Messages

AWS Elemental systems provide information about the status of the systems and the channels via alerts and messages. Alerts can be sent to you on the status of the system. You can view the content of the alert in a variety of ways. The following table describes how you can access alerts and messages, and what information each provides.

Alerts Messages
Access Options

Web UI

SNMP poll

REST calls

Automatic email notification

Web callback notification

SNMP trap

Web UI

SNMP poll

REST calls

Information Conveyed

Alerts are feedback on a problem that must be fixed.

This can be helpful when you are receiving automatic email notifications, letting you know to check for related messages on the web interface.

There are three types of messages:

AuditMessage: Informational messages to which you do not need to react. Often these messages are feedback to actions you performed.

WarningMessage: Messages that advise you that there is a risk that a future activity will fail unless you take action to prevent it.

ErrorMessage: Messages that indicate that a planned activity has failed or an unexpected system error has occurred.

Active/Inactive Alerts are active until the underlying problem is resolved. When the cause of the alert is no longer present, the system clears the alert and it becomes inactive. Messages are neither active nor inactive. They are defined as recent when they are fewer than 24 hours old.

Visibility

(Web UI Only)

You can toggle the visibility of active alerts on the web interface. Suppressing an alert this way is similar to marking an email as read.

Visibility does not affect the return of SNMP and REST requests. Visibility does not affect email notifications, web callback notifications, or the emission of SNMP traps.

You can toggle the visibility of recent error messages on the web interface. This is similar to marking an email as read.

Visibility does not affect the return on SNMP and REST requests.

See the AWS Elemental Delta 2.3 User Guide for details on viewing alerts and messages via the web interface.

See the AWS Elemental Delta 2.3 API Guide for information about using the REST interface to get alerts and messages.