AWS Support endpoints and quotas - AWS General Reference

AWS Support endpoints and quotas

The following are the service endpoints and service quotas for this service. To connect programmatically to an AWS service, you use an endpoint. In addition to the standard AWS endpoints, some AWS services offer FIPS endpoints in selected Regions. For more information, see AWS service endpoints. Service quotas, also referred to as limits, are the maximum number of service resources or operations for your AWS account. For more information, see AWS service quotas.

Service endpoints

Region Name Region Endpoint Protocol
US East (Ohio) us-east-2 support.us-east-1.amazonaws.com HTTPS
US East (N. Virginia) us-east-1 support.us-east-1.amazonaws.com HTTPS
US West (N. California) us-west-1 support.us-east-1.amazonaws.com HTTPS
US West (Oregon) us-west-2 support.us-west-2.amazonaws.com HTTPS
Africa (Cape Town) af-south-1 support.us-east-1.amazonaws.com HTTPS
Asia Pacific (Hong Kong) ap-east-1 support.us-east-1.amazonaws.com HTTPS
Asia Pacific (Hyderabad) ap-south-2 support.us-east-1.amazonaws.com HTTPS
Asia Pacific (Jakarta) ap-southeast-3 support.us-east-1.amazonaws.com HTTPS
Asia Pacific (Malaysia) ap-southeast-5 support.us-east-1.amazonaws.com HTTPS
Asia Pacific (Melbourne) ap-southeast-4 support.us-east-1.amazonaws.com HTTPS
Asia Pacific (Mumbai) ap-south-1 support.us-east-1.amazonaws.com HTTPS
Asia Pacific (Osaka) ap-northeast-3 support.us-east-1.amazonaws.com HTTPS
Asia Pacific (Seoul) ap-northeast-2 support.us-east-1.amazonaws.com HTTPS
Asia Pacific (Singapore) ap-southeast-1 support.us-east-1.amazonaws.com HTTPS
Asia Pacific (Sydney) ap-southeast-2 support.us-east-1.amazonaws.com HTTPS
Asia Pacific (Tokyo) ap-northeast-1 support.us-east-1.amazonaws.com HTTPS
Canada (Central) ca-central-1 support.us-east-1.amazonaws.com HTTPS
Canada West (Calgary) ca-west-1 support.us-east-1.amazonaws.com HTTPS
Europe (Frankfurt) eu-central-1 support.us-east-1.amazonaws.com HTTPS
Europe (Ireland) eu-west-1 support.eu-west-1.amazonaws.com HTTPS
Europe (London) eu-west-2 support.us-east-1.amazonaws.com HTTPS
Europe (Milan) eu-south-1 support.us-east-1.amazonaws.com HTTPS
Europe (Paris) eu-west-3 support.us-east-1.amazonaws.com HTTPS
Europe (Spain) eu-south-2 support.us-east-1.amazonaws.com HTTPS
Europe (Stockholm) eu-north-1 support.us-east-1.amazonaws.com HTTPS
Europe (Zurich) eu-central-2 support.us-east-1.amazonaws.com HTTPS
Israel (Tel Aviv) il-central-1 support.us-east-1.amazonaws.com HTTPS
Middle East (Bahrain) me-south-1 support.us-east-1.amazonaws.com HTTPS
Middle East (UAE) me-central-1 support.us-east-1.amazonaws.com HTTPS
South America (São Paulo) sa-east-1 support.us-east-1.amazonaws.com HTTPS
AWS GovCloud (US-East) us-gov-east-1 support.us-gov-west-1.amazonaws.com HTTPS
AWS GovCloud (US-West) us-gov-west-1 support.us-gov-west-1.amazonaws.com HTTPS

Service quotas

Name Default Adjustable Description
AWS Support API operations Each supported Region: 5 No The maximum number of AWS Support API operations that you can perform per second.
AWS Trusted Advisor API operations Each supported Region: 100 No The maximum number of AWS Trusted Advisor API operations that you can perform per second.
Number of AWS Support cases that you can create Each supported Region: 10 No The maximum number of AWS Support cases that you can create per hour.

For more information, see the AWS Support User Guide.

AWS Support App in Slack endpoints

Region Name Region Endpoint Protocol
US East (N. Virginia) us-east-1 supportapp.us-east-1.amazonaws.com HTTPS
US West (Oregon) us-west-2 supportapp.us-west-2.amazonaws.com HTTPS
Europe (Ireland) eu-west-1 supportapp.eu-west-1.amazonaws.com HTTPS