Amazon Pinpoint endpoints and quotas - AWS General Reference

Amazon Pinpoint endpoints and quotas

Amazon Pinpoint includes the Amazon Pinpoint API and the Amazon Pinpoint SMS and Voice API.

The following are the service endpoints and service quotas for this service. To connect programmatically to an AWS service, you use an endpoint. In addition to the standard AWS endpoints, some AWS services offer FIPS endpoints in selected Regions. For more information, see AWS service endpoints. Service quotas, also referred to as limits, are the maximum number of service resources or operations for your AWS account. For more information, see AWS service quotas.

Service endpoints

Amazon Pinpoint API

Region Name Region Endpoint Protocol
US East (N. Virginia) us-east-1 pinpoint.us-east-1.amazonaws.com HTTPS
US West (Oregon) us-west-2 pinpoint.us-west-2.amazonaws.com HTTPS
Asia Pacific (Mumbai) ap-south-1 pinpoint.ap-south-1.amazonaws.com HTTPS
Asia Pacific (Seoul) ap-northeast-2 pinpoint.ap-northeast-2.amazonaws.com HTTPS
Asia Pacific (Sydney) ap-southeast-2 pinpoint.ap-southeast-2.amazonaws.com HTTPS
Asia Pacific (Tokyo) ap-northeast-1 pinpoint.ap-northeast-1.amazonaws.com HTTPS
Canada (Central) ca-central-1 pinpoint.ca-central-1.amazonaws.com HTTPS
Europe (Frankfurt) eu-central-1 pinpoint.eu-central-1.amazonaws.com HTTPS
Europe (Ireland) eu-west-1 pinpoint.eu-west-1.amazonaws.com HTTPS
Europe (London) eu-west-2 pinpoint.eu-west-2.amazonaws.com HTTPS
AWS GovCloud (US) us-gov-west-1 pinpoint.us-gov-west-1.amazonaws.com HTTPS
Note

You can't use the Amazon Pinpoint API to send SMS messages in the Asia Pacific (Seoul) Region.

Amazon Pinpoint SMS and Voice API

Region Name Region Endpoint Protocol
US East (N. Virginia) us-east-1 sms-voice.pinpoint.us-east-1.amazonaws.com HTTPS
US West (Oregon) us-west-2 sms-voice.pinpoint.us-west-2.amazonaws.com HTTPS
Asia Pacific (Mumbai) ap-south-1 sms-voice.pinpoint.ap-south-1.amazonaws.com HTTPS
Asia Pacific (Sydney) ap-southeast-2 sms-voice.pinpoint.ap-southeast-2.amazonaws.com HTTPS
Europe (Frankfurt) eu-central-1 sms-voice.pinpoint.eu-central-1.amazonaws.com HTTPS
Europe (Ireland) eu-west-1 sms-voice.pinpoint.eu-west-1.amazonaws.com HTTPS
Note

The Amazon Pinpoint SMS and Voice API is not available in the following Regions:

  • Asia Pacific (Seoul) Region

  • Asia Pacific (Tokyo) Region

  • Canada (Central) Region

  • Europe (London) Region

Service quotas

Resource Default
Active campaigns per account

200 per account.

Note

An active campaign is a campaign that hasn't completed or failed. Active campaigns have a status of SCHEDULED, EXECUTING, or PENDING_NEXT_RUN.

Concurrent endpoint import jobs per account 2 per account.
Message sends per campaign activity 100 million.
Total file size per endpoint import job 1 GB per import job.
SMS account spend threshold USD$1.00 per account.
Maximum number of Amazon SNS topics for two-way SMS 100,000 per account.
Number of emails that you can send in a 24-hour period (sending quota) 200 emails per 24-hour period for accounts in the sandbox.
Number of emails that you can send each second (sending rate) 1 email per second for accounts in the sandbox.
Email recipient addresses Accounts in the sandbox can only send email to recipients whose email addresses or domains have been verified.
Number of voice messages that you can send in a 24-hour period. 20 messages per 24-hour period for accounts in the sandbox.
Number of voice messages that you can send per minute. 5 messages per minute for accounts in the sandbox.
Voice message length. 30 second length for accounts in the sandbox.
Ability to send voice messages to international phone numbers.

Accounts in the sandbox can only send messages to recipients in the following countries and Regions:

  • Australia

  • Canada

  • China

  • Germany

  • Hong Kong

  • Israel

  • Japan

  • Mexico

  • Singapore

  • Sweden

  • The United States

  • The United Kingdom

The sandbox for the email channel is separate from the sandbox for the voice channel. To gain production access for both channels, you have to complete the request form for both channels.

To learn more about requesting production access for the email channel, see Requesting production access for email. To learn more about requesting production access for the voice channel, see Requesting production access (Voice).

For more information, see Amazon Pinpoint quotas in the Amazon Pinpoint Developer Guide.