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AMAZON.HelpIntent

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AMAZON.HelpIntent - Amazon Lex V1

End of support notice: On September 15, 2025, AWS will discontinue support for Amazon Lex V1. After September 15, 2025, you will no longer be able to access the Amazon Lex V1 console or Amazon Lex V1 resources. If you are using Amazon Lex V2, refer to the Amazon Lex V2 guide instead. .

End of support notice: On September 15, 2025, AWS will discontinue support for Amazon Lex V1. After September 15, 2025, you will no longer be able to access the Amazon Lex V1 console or Amazon Lex V1 resources. If you are using Amazon Lex V2, refer to the Amazon Lex V2 guide instead. .

Responds to words or phrases that indicate the user needs help while interacting with your bot. When this intent is invoked, you can configure your Lambda function or application to provide information about the your bot's capabilities, ask follow up questions about areas of help, or hand the interaction over to a human agent.

Common utterances:

  • help

  • help me

  • can you help me

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