AWS::Connect::QuickConnect QuickConnectConfig

Contains configuration settings for a quick connect.

Syntax

To declare this entity in your AWS CloudFormation template, use the following syntax:

JSON

{
  "PhoneConfig" : PhoneNumberQuickConnectConfig,
  "QueueConfig" : QueueQuickConnectConfig,
  "QuickConnectType" : String,
  "UserConfig" : UserQuickConnectConfig
}

YAML

  PhoneConfig: 
    PhoneNumberQuickConnectConfig
  QueueConfig: 
    QueueQuickConnectConfig
  QuickConnectType: String
  UserConfig: 
    UserQuickConnectConfig

Properties

PhoneConfig

The phone configuration. This is required only if QuickConnectType is PHONE_NUMBER.

Required: No

Type: PhoneNumberQuickConnectConfig

Update requires: No interruption

QueueConfig

The queue configuration. This is required only if QuickConnectType is QUEUE.

Required: No

Type: QueueQuickConnectConfig

Update requires: No interruption

QuickConnectType

The type of quick connect. In the Amazon Connect console, when you create a quick connect, you are prompted to assign one of the following types: Agent (USER), External (PHONE_NUMBER), or Queue (QUEUE).

Required: Yes

Type: String

Allowed values: PHONE_NUMBER | QUEUE | USER

Update requires: No interruption

UserConfig

The user configuration. This is required only if QuickConnectType is USER.

Required: No

Type: UserQuickConnectConfig

Update requires: No interruption