AWS::Connect::User UserPhoneConfig

Contains information about the phone configuration settings for a user.

Syntax

To declare this entity in your AWS CloudFormation template, use the following syntax:

JSON

{
  "AfterContactWorkTimeLimit" : Integer,
  "AutoAccept" : Boolean,
  "DeskPhoneNumber" : String,
  "PhoneType" : String
}

YAML

  AfterContactWorkTimeLimit: Integer
  AutoAccept: Boolean
  DeskPhoneNumber: String
  PhoneType: String

Properties

AfterContactWorkTimeLimit

The After Call Work (ACW) timeout setting, in seconds. This parameter has a minimum value of 0 and a maximum value of 2,000,000 seconds (24 days). Enter 0 if you don't want to allocate a specific amount of ACW time. It essentially means an indefinite amount of time. When the conversation ends, ACW starts; the agent must choose Close contact to end ACW.

Note

When returned by a SearchUsers call, AfterContactWorkTimeLimit is returned in milliseconds.

Required: No

Type: Integer

Minimum: 0

Update requires: No interruption

AutoAccept

The Auto accept setting.

Required: No

Type: Boolean

Update requires: No interruption

DeskPhoneNumber

The phone number for the user's desk phone.

Required: No

Type: String

Pattern: \\+[1-9]\\d{1,14}$

Update requires: No interruption

PhoneType

The phone type.

Required: Yes

Type: String

Allowed values: SOFT_PHONE | DESK_PHONE

Update requires: No interruption