A code and name pair that represents the severity level of a support case. The available values depend on the support plan for the account. For more information, see Choosing a severity in the AWS Support User Guide.
Contents
- code
-
The code for case severity level.
Valid values:
low|normal|high|urgent|criticalType: String
- name
-
The name of the severity level that corresponds to the severity level code.
Note
The values returned by the API are different from the values that appear in the AWS Support Center. For example, the API uses the code
low, but the name appears as General guidance in Support Center.The following are the API code names and how they appear in the console:
-
low- General guidance -
normal- System impaired -
high- Production system impaired -
urgent- Production system down -
critical- Business-critical system down
For more information, see Choosing a severity in the AWS Support User Guide.
Type: String
-
See Also
For more information about using this API in one of the language-specific AWS SDKs, see the following:
