Configuring AWS Accounts and Regions - AWS Service Management Connector

Configuring AWS Accounts and Regions

After installing the AWS Service Management Connector, you must configure AWS accounts and Regions in the connector.

Configure AWS accounts and Regions in the connector

  1. Navigate to the Settings menu, and then choose Apps.

  2. In the Apps menu, navigate to AWS Service Management Connector, and then choose AWS accounts.

  3. Choose Connect new account.

  4. Enter the account alias (used to identify the AWS accounts in the connector).

  5. Enter the credentials for an SC-sync-user. It is the access key identity and credentials for a sync user saved from the AWS configuration. SC-sync-user credentials can retrieve portfolios and products to make them available through Jira Service Management. You can set the allowed groups that can access them.

  6. Enter the credentials for a SC-end-user. It is the access key identity and credentials for the end user saved from the AWS configuration. The SC-end-user credentials provision products on behalf of a Jira user.

  7. Add an AWS Regions. The region contains the Service Catalog products and portfolios that you also want available in Jira Service Management.

  8. Choose Test Connectivity.

  9. Upon successful connection status, choose Connect.

Note

Service Management Connector recommend the Sync user and End user be new users in AWS, used only with AWS Service Management Connector. These users should have minimum required privileges. You can use the available AWS CloudFormation templates for your sandbox and development AWS accounts to configure and enable available integrations. For more information, see Setting baseline permissions for AWS Service Management Connector for ServiceNow.