This whitepaper contains additional guidance not found in the SaaS Lens of the AWS Well-Architected Tool.
Tenant Onboarding
SaaS applications rely on a frictionless model for introducing new tenants into their environment. This often requires the orchestration of a number of components to successfully provision and configure all the elements needed to create a new tenant. This process, in SaaS architecture, is referred to as tenant onboarding. It’s important to note that tenant onboarding can be initiated directly by tenants or as part of a provider-managed process.