EDI self-service reports and options

The following self-service reports are available to you:

• Monthly billing charges report – Details about EDI monthly billing charges.

• Weekly incident report –The aggregated list of incidents with its priority, severity and latest status, including:

  • Data on support cases that are categorized as incidents on the managed account

  • Incident information that's required to visualize the incident metrics for the managed account

  • Data on incident categories and the remediation status of every incident

  Both visualization and datasets are available in the Weekly incident report.

For information about how to use the AWS Support Center to submit billing questions, see Billing questions for Accelerate in the AMS Accelerate User Guide.

To learn more about visualization and dataset reporting, see Incident report (weekly) in the AMS Accelerate User Guide.