AccountId condition
Parameters
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Operator - "EQUALS"
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Operands – An array of string, array length can only be 1. Value is an account Id string.
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ComparisonValue – "$.ThirdParty.Salesforce.CaseCreate.AccountId"
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Negate - true or false. If set to true, it means If account id does not equal to the account id specified in the Operands.
Name condition
Parameters
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Operator - "EQUALS" or "CONTAINS"
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Operands – An array of string, array length can only be 1. Value is an account Id string.
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ComparisonValue – "$.ThirdParty.Salesforce.CaseCreate.Name"
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Negate - true or false. If set to true, it means If name does not equal to or does not contain the priority specified in the Operands.
Email condition
Parameters
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Operator - "EQUALS" or "CONTAINS"
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Operands – An array of string, array length can only be 1. Value is an email string.
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ComparisonValue – "$.ThirdParty.Salesforce.CaseCreate.Email"
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Negate - true or false. If set to true, it means If email does not equal to or does not contain the email specified in the Operands.
Phone condition
Parameters
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Operator - "EQUALS" or "CONTAINS"
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Operands – An array of string, array length can only be 1. Value is a phone string.
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ComparisonValue – "$.ThirdParty.Salesforce.CaseCreate.Phone"
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Negate - true or false. If set to true, it means If phone does not equal to or does not contain the phone specified in the Operands.
Company condition
Parameters
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Operator - "EQUALS" or "CONTAINS"
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Operands – An array of string, array length can only be 1. Value is a company string.
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ComparisonValue – "$.ThirdParty.Salesforce.CaseCreate.Phone"
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Negate - true or false. If set to true, it means If company does not equal to or does not contain the company specified in the Operands.
Type condition
Parameters
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Operator - "EQUALS"
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Operands – An array of string, array length can only be 1. Value is a type string.
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ComparisonValue – "$.ThirdParty.Salesforce.CaseCreate.Type"
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Negate - true or false. If set to true, it means If type does not equal to the type specified in the Operands.
Reason condition
Parameters
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Operator - "EQUALS"
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Operands – An array of string, array length can only be 1. Value is a reason string.
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ComparisonValue – "$.ThirdParty.Salesforce.CaseCreate.Reason"
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Negate - true or false. If set to true, it means If reason does not equal to the reason specified in the Operands.
Origin condition
Parameters
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Operator - "EQUALS"
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Operands – An array of string, array length can only be 1. Value is an origin string.
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ComparisonValue – "$.ThirdParty.Salesforce.CaseCreate.Origin"
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Negate - true or false. If set to true, it means If origin does not equal to the origin specified in the Operands.
Subject condition
Parameters
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Operator - "EQUALS" or "CONTAINS"
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Operands – An array of string, array length can only be 1. Value is a subject string.
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ComparisonValue – "$.ThirdParty.Salesforce.CaseCreate.Subject "
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Negate - true or false. If set to true, it means If subject does not equal to or does not contain the subject specified in the Operands.
Priority condition
Parameters
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Operator - "EQUALS"
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Operands – An array of string, array length can only be 1. Value is a priority string.
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ComparisonValue – "$.ThirdParty.Salesforce.CaseCreate.Priority"
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Negate - true or false. If set to true, it means If priority does not equal to the priority specified in the Operands.
Description condition
Parameters
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Operator - "EQUALS" or "CONTAINS"
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Operands – An array of string, array length can only be 1. Value is a description string.
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ComparisonValue – "$.ThirdParty.Salesforce.CaseCreate.Description"
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Negate - true or false. If set to true, it means If description does not equal to or does not contain the description specified in the Operands.
CustomAttribute condition
Parameters
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Operator - "EQUALS"
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Operands – An array of string, array length can only be 1. Value is the custom attribute value.
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ComparisonValue – "$.ThirdParty.Salesforce.CaseCreate.CustomAttribute.
YOUR_ATTRIBUTE_KEY" -
Negate - true or false. If set to true, it means If custom attribute does not equal to the custom attribute specified in the Operands.
