[OA.TI.8] Simplify access to organizational information
Category: RECOMMENDED
Provide internal users access to vital organizational information, such as details about the organization, objectives, analytics, employee data, policies, hierarchical structures, and escalation channels. One approach is to manage a centralized platform, like an intranet, where employees can swiftly locate the information they need for effective job performance.
To improve the platform's information integrity and relevance, connect it with internal systems such as Enterprise Resource Planning (ERP) software, and maintain regular updates at the source. Include instruction and training on using this platform as part of the onboarding process to equip employees with the necessary skills for information access.
Further enhance the platform with generative AI-powered internal research and search capabilities. This helps users swiftly access and interpret proprietary, complex documentation regarding compliance, regulations, or portfolio research using text summarization. Search is another method for faster information retrieval and classification, expediting access to relevant documents during review processes. Search also improves extraction of accurate answers from researched materials by querying a topic.
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