Release notes - AWS Service Management Connector
Version 6.6.0Version 6.0.0Version 5.7.0Version 5.6.0Version 5.0.0Version 4.4.0Version 4.2.0Version 4.0.0Version 3.9.0Version 3.8.0

Release notes

The AWS Service Management Connector is for Atlassian's Jira Service Management Cloud, an application based on Forge. The connector is available from Atlassian Marketplace. The latest version integrates with AWS Systems Manager OpsCenter and AWS Health.

Version 6.6.0

Core features

  • Improved reliability of resource installation process.

AWS Systems Manager OpsCenter integration

  • Create and update Jira issues when you create and update operational items (AWS OpsItems) in AWS Systems Manager OpsCenter.

  • Update OpsItems in AWS Systems Manager OpsCenter when you update the Jira issue in Jira Service Management Cloud.

  • View and run AWS Systems Manager automation runbooks to resolve OpsItems and view results of the Jira issues.

  • Synchronize action-item type OpsItems from AWS Systems Manager Incident Manager.

  • Creates a relationship between synced incidents from Incident Manager and the associated OpsItem.

AWS Health integration

  • Creates Jira issues from AWS Health events.

  • Supports affected resource tracking for planned lifecycle events.

  • Supports pagination by syncing health events with visual information about the progress.

  • Supports AWS Organizations to view and consolidate multiple AWS accounts through Amazon EventBridge.

Version 6.0.0

Core features

  • Resolves an issue during installation that creates workflows, issue types, and other resources.

  • Upgrades packages to address vulnerabilities.

AWS Systems Manager Incident Manager integration

  • Resolves an intermittent issue with the Incident Manager integration that delays ticket creation.

AWS Security Hub integration enhancement

  • Resolves an issue with duplicate fields that causes an Error in Data issue when viewing the Security Hub details panel.

  • Enhances logging for Security Hub integration.

Version 5.7.0

Core features

  • To avoid timeouts, the connector installation now uses the Forge Async events API.

Version 5.6.0

Core features

  • Resolved site-specific issues with AWS Security Hub sync

  • Improved throttling exception handing for AWS Systems Manager Automation sync

  • Package dependency update

Version 5.0.0

Support integration

  • Configure dual synchronization of Support cases as Jira issues

  • View, create, resolve, and add correspondences to Support tickets directly from Jira issues

AWS Systems Manager Automation integration

  • Render AWS Systems Manager automation documents in the Jira Service Management Agent views

  • Request and execute AWS Systems Manager automation documents through Jira Service Management

Version 4.4.0

AWS Security Hub integration

  • Corrected the invalid request type message to appear on the "update product issue" action only, and excluded from display on the main portal view

Version 4.2.0

AWS Security Hub integration

  • Enhanced logging for AWS Security Hub integration

Core features

  • Improved the connector configurations filter to allow only selection of Jira Service Desk project types

Version 4.0.0

AWS Service Catalog integration

  • Render AWS Service Catalog portfolios and products in Jira Service Management using the Customer Portal view

Core features

  • Implement appropriate endpoint to support AWS Service Catalog integration for China Regions into the Connector for Jira Service Management

Version 3.9.0

AWS Security Hub integration enhancement

  • Additional error trapping and enhanced logging for configuration errors

Version 3.8.0

AWS Service Catalog integration

  • Render AWS Service Catalog portfolios and products in Jira Service Management using the Jira Agent view

  • Associate Jira Service Management approval groups to AWS Service Catalog portfolios to require approvals for Jira Service Management user product requests

  • Configure AWS product request form components available for internal customers and Jira agents to view

  • Create AWS Tags across provisioned products

  • View AWS-specific parameters on Amazon EC2 resources, such as Availability Zones, Image ID, Instance ID, KeyPair, Security Group, and VPC

AWS Security Hub integration

  • Configure synchronization behavior of AWS Security Hub Findings within Jira Service Management Cloud

  • Create, view, update, investigate and resolve AWS Security Hub Findings as Jira issues

AWS Systems Manager Incident Manager integration

  • Sync Incident Manager incidents as Jira Issues

  • Provide configuration to allow bidirectional or unidirectional synchronization of the resolved status between a Jira Issue and the corresponding AWS incident