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Amazon WorkMail
User Guide (Version 1.0)

Connect Your iOS Device

Amazon WorkMail supports Microsoft Exchange ActiveSync for integration with iOS devices. To connect your iOS device to your Amazon WorkMail email account, you only need your Amazon WorkMail email address and password.

Note

If your organization has enabled mobile device management, you may be required to set a password to connect your device.

To connect your Amazon WorkMail account to your iOS device

  1. On your iOS device, choose Settings, and then scroll down to Accounts & Passwords (or in older versions, Mail).

  2. Choose Add Account and Exchange.

    Note

    In older versions, select Accounts, Add Account, Exchange.

  3. In iOS 11, enter your Amazon WorkMail email address and a description for the account, and choose Next. In the dialog box, choose Sign in and enter the password of your email address.

    Note

    In older versions, enter your Amazon WorkMail email address, password, and a description for the account, and choose Next.

    In iOS 11, automatic configuration works if you use a complimentary domain (such as awsapps.com) or if you use a customer domain and Autodiscover Phase 2. For more information, see Use AutoDiscover to Configure Endpoints.

    If your account cannot be found, you are prompted to provide the name of your Exchange server, domain, user name, and password. For more information, see Manually Connect Your Mobile Device. In the Exchange confirmation dialog box, select the items to synchronize with your device, and then choose Save.

    You can now use your iOS device with your Amazon WorkMail account.

    Note

    Amazon WorkMail does not support draft synchronization with iOS devices.