Monitoring Kinesis Video Streams metrics with CloudWatch

You can monitor a Kinesis video stream using Amazon CloudWatch, which collects and processes raw data from Kinesis Video Streams into readable, near real-time metrics. These statistics are recorded for a period of 15 months so that you can access historical information and gain a better perspective on how your web application or service is performing.

In the Kinesis Video Streams Management Console, you can view CloudWatch metrics for a Kinesis video stream in two ways:

• In the Dashboard page, choose the Video streams tab in the Account-level metrics for Current Region section.

• Choose the Monitoring tab in the video stream's details page.

Kinesis Video Streams provides the following metrics:

Metric	Description
ArchivedFragmentsConsumed.Media	The number of fragment media quota points that were consumed by all of the APIs. For an explanation of the concept of quota points, see Fragment-metadata and fragment-media quotas. Units: Count
ArchivedFragmentsConsumed.Metadata	The number of fragments metadata quota points that were consumed by all of the APIs. For an explanation of the concept of quota points, see Fragment-metadata and fragment-media quotas. Units: Count
PutMedia.Requests	The number of PutMedia API requests for a given stream. Units: Count
PutMedia.IncomingBytes	The number of bytes received as part of PutMedia for the stream. Units: Bytes
PutMedia.IncomingFragments	The number of complete fragments received as part of PutMedia for the stream. Units: Count
PutMedia.IncomingFrames	The number of complete frames received as part of PutMedia for the stream. Units: Count
PutMedia.ActiveConnections	The total number of connections to the service host. Units: Count
PutMedia.ConnectionErrors	The errors while establishing PutMedia connection for the stream. Units: Count
PutMedia.FragmentIngestionLatency	The time difference between when the first and last bytes of a fragment are received by Kinesis Video Streams. Units: Milliseconds
PutMedia.FragmentPersistLatency	The time taken from when the complete fragment data is received and archived. Units: Count
PutMedia.Latency	The time difference between the request and the HTTP response from InletService while establishing the connection. Units: Count
PutMedia.BufferingAckLatency	The time difference between when the first byte of a new fragment is received by Kinesis Video Streams and when the Buffering ACK is sent for the fragment. Units: Milliseconds
PutMedia.ReceivedAckLatency	The time difference between when the last byte of a new fragment is received by Kinesis Video Streams and when the Received ACK is sent for the fragment. Units: Milliseconds
PutMedia.PersistedAckLatency	The time difference between when the last byte of a new fragment is received by Kinesis Video Streams and when the Persisted ACK is sent for the fragment. Units: Milliseconds
PutMedia.ErrorAckCount	The number of Error ACKs sent while doing PutMedia for the stream. Units: Count
PutMedia.Success	1 for each fragment successfully written; 0 for every failed fragment. The average value of this metric indicates how many complete, valid fragments are sent. Units: Count
GetMedia.Requests	The number of GetMedia API requests for a given stream. Units: Count
GetMedia.OutgoingBytes	The total number of bytes sent out from the service as part of the GetMedia API for a given stream. Units: Bytes
GetMedia.OutgoingFragments	The number of fragments sent while doing GetMedia for the stream. Units: Count
GetMedia.OutgoingFrames	The number of frames sent during GetMedia on the given stream. Units: Count
GetMedia.MillisBehindNow	The time difference between the current server timestamp and the server timestamp of the last fragment sent. Units: Milliseconds
GetMedia.ConnectionErrors	The number of connections that were not successfully established. Units: Count
GetMedia.Success	1 for every fragment successfully sent; 0 for every failure. The average value indicates the rate of success. Note Failures include both 400 (user) errors and 500 (system) errors. For more information about enabling a summary of requests and responses, including AWS request IDs, see Request/Response Summary Logging. Units: Count
GetMediaForFragmentList.OutgoingBytes	The total number of bytes sent out from the service as part of the GetMediaForFragmentList API for a given stream. Units: Bytes
GetMediaForFragmentList.OutgoingFragments	The total number of fragments sent out from the service as part of the GetMediaForFragmentList API for a given stream. Units: Count
GetMediaForFragmentList.OutgoingFrames	The total number of frames sent out from the service as part of the GetMediaForFragmentList API for a given stream. Units: Count
GetMediaForFragmentList.Requests	The number of GetMediaForFragmentList API requests for a given stream. Units: Count
GetMediaForFragmentList.Success	1 for every fragment successfully sent; 0 for every failure. The average value indicates the rate of success. Note Failures include both 400 (user) errors and 500 (system) errors. For more information about enabling a summary of requests and responses, including AWS request IDs, see Request/Response Summary Logging. Units: Count
ListFragments.Latency	The latency of the ListFragments API calls for the given stream name. Units: Milliseconds
ListFragments.Requests	The number of ListFragments API requests for a given stream. Units: Count
ListFragments.Success	1 for every successful request; 0 for every failure. The average value indicates the rate of success. Note Failures include both 400 (user) errors and 500 (system) errors. For more information about enabling a summary of requests and responses, including AWS request IDs, see Request/Response Summary Logging. Units: Count
GetHLSStreamingSessionURL.Latency	The latency of the GetHLSStreamingSessionURL API calls for the given stream name. Units: Milliseconds
GetHLSStreamingSessionURL.Requests	The number of GetHLSStreamingSessionURL API requests for a given stream. Units: Count
GetHLSStreamingSessionURL.Success	1 for every successful request; 0 for every failure. The average value indicates the rate of success. Note Failures include both 400 (user) errors and 500 (system) errors. For more information about enabling a summary of requests and responses, including AWS request IDs, see Request/Response Summary Logging. Units: Count
GetHLSMasterPlaylist.Latency	The latency of the GetHLSMasterPlaylist API calls for the given stream name. Units: Milliseconds
GetHLSMasterPlaylist.Requests	The number of GetHLSMasterPlaylist API requests for a given stream. Units: Count
GetHLSMasterPlaylist.Success	1 for every successful request; 0 for every failure. The average value indicates the rate of success. Note Failures include both 400 (user) errors and 500 (system) errors. For more information about enabling a summary of requests and responses, including AWS request IDs, see Request/Response Summary Logging. Units: Count
GetHLSMediaPlaylist.Latency	The latency of the GetHLSMediaPlaylist API calls for the given stream name. Units: Milliseconds
GetHLSMediaPlaylist.Requests	The number of GetHLSMediaPlaylist API requests for a given stream. Units: Count
GetHLSMediaPlaylist.Success	1 for every successful request; 0 for every failure. The average value indicates the rate of success. Note Failures include both 400 (user) errors and 500 (system) errors. For more information about enabling a summary of requests and responses, including AWS request IDs, see Request/Response Summary Logging. Units: Count
GetMP4InitFragment.Latency	The latency of the GetMP4InitFragment API calls for the given stream name. Units: Milliseconds
GetMP4InitFragment.Requests	The number of GetMP4InitFragment API requests for a given stream. Units: Count
GetMP4InitFragment.Success	1 for every successful request; 0 for every failure. The average value indicates the rate of success. Note Failures include both 400 (user) errors and 500 (system) errors. For more information about enabling a summary of requests and responses, including AWS request IDs, see Request/Response Summary Logging. Units: Count
GetMP4MediaFragment.Latency	The latency of the GetMP4MediaFragment API calls for the given stream name. Units: Milliseconds
GetMP4MediaFragment.Requests	The number of GetMP4MediaFragment API requests for a given stream. Units: Count
GetMP4MediaFragment.Success	1 for every successful request; 0 for every failure. The average value indicates the rate of success. Note Failures include both 400 (user) errors and 500 (system) errors. For more information about enabling a summary of requests and responses, including AWS request IDs, see Request/Response Summary Logging. Units: Count
GetMP4MediaFragment.OutgoingBytes	The total number of bytes sent out from the service as part of the GetMP4MediaFragment API for a given stream. Units: Bytes
GetTSFragment.Latency	The latency of the GetTSFragment API calls for the given stream name. Units: Milliseconds
GetTSFragment.Requests	The number of GetTSFragment API requests for a given stream. Units: Count
GetTSFragment.Success	1 for every successful request; 0 for every failure. The average value indicates the rate of success. Note Failures include both 400 (user) errors and 500 (system) errors. For more information about enabling a summary of requests and responses, including AWS request IDs, see Request/Response Summary Logging. Units: Count
GetTSFragment.OutgoingBytes	The total number of bytes sent out from the service as part of the GetTSFragment API for a given stream. Units: Bytes
GetDASHStreamingSessionURL.Latency	The latency of the GetDASHStreamingSessionURL API calls for the given stream name. Units: Milliseconds
GetDASHStreamingSessionURL.Requests	The number of GetDASHStreamingSessionURL API requests for a given stream. Units: Count
GetDASHStreamingSessionURL.Success	1 for every successful request; 0 for every failure. The average value indicates the rate of success. Note Failures include both 400 (user) errors and 500 (system) errors. For more information about enabling a summary of requests and responses, including AWS request IDs, see Request/Response Summary Logging. Units: Count
GetDASHManifest.Latency	The latency of the GetDASHManifest API calls for the given stream name. Units: Milliseconds
GetDASHManifest.Requests	The number of GetDASHManifest API requests for a given stream. Units: Count
GetDASHManifest.Success	1 for every successful request; 0 for every failure. The average value indicates the rate of success. Note Failures include both 400 (user) errors and 500 (system) errors. For more information about enabling a summary of requests and responses, including AWS request IDs, see Request/Response Summary Logging. Units: Count
GetClip.Latency	The latency of the GetClip API calls for the given video stream name. Units: Milliseconds
GetClip.Requests	The number of GetClip API requests for a given video stream. Units: Count
GetClip.Success	1 for every successful request; 0 for every failure. The average value indicates the rate of success. Note Failures include both 400 (user) errors and 500 (system) errors. For more information about enabling a summary of requests and responses, including AWS request IDs, see Request/Response Summary Logging. Units: Count
GetClip.OutgoingBytes	The total number of bytes sent out from the service as part of the GetClip API for a given video stream. Units: Bytes

CloudWatch metrics guidance

CloudWatch metrics can help find answers to the following questions:

Is data reaching the Kinesis Video Streams service?

Relevant metrics:

• PutMedia.IncomingBytes

• PutMedia.IncomingFragments

• PutMedia.IncomingFrames

Action items:

• If there's a drop in these metrics, check if your application is still sending data to the service.

• Check the network bandwidth. If your network bandwidth is insufficient, it could be slowing down the rate the service is receiving the data.

Why is data not being successfully ingested by the Kinesis Video Streams service?

Relevant metrics:

• PutMedia.Requests

• PutMedia.ConnectionErrors

• PutMedia.Success

• PutMedia.ErrorAckCount

Action items:

• If there's an increase in PutMedia.ConnectionErrors, look at the HTTP response and error codes received by the producer client to see what errors are occurring while establishing the connection.

• If there's a drop in PutMedia.Success or increase in PutMedia.ErrorAckCount, look at the ack error code in the ack responses sent by the service to see why ingestion of data is failing. For more information, see AckErrorCode.Values.

Why can't the data be read from the Kinesis Video Streams service at the same rate as it's being sent from the producer?

Relevant metrics:

• PutMedia.FragmentIngestionLatency

• PutMedia.IncomingBytes

Action items:

• If there's a drop in these metrics, check the network bandwidth of your connections. Low-bandwidth connections could cause the data to reach the service at a lower rate.

Why is there no video in the console, or why is the video being played with a delay?

Relevant metrics:

• PutMedia.FragmentIngestionLatency

• PutMedia.FragmentPersistLatency

• PutMedia.Success

• ListFragments.Latency

• PutMedia.IncomingFragments

Action items:

• If there's an increase in PutMedia.FragmentIngestionLatency or a drop in PutMedia.IncomingFragments, check the network bandwidth and whether the data is still being sent.

• If there's a drop in PutMedia.Success, check the ack error codes. For more information, see AckErrorCode.Values.

• If there's an increase in PutMedia.FragmentPersistLatency or ListFragments.Latency, you're most likely experiencing a service issue. If the condition persists for an extended period of time, check with your customer service contact to see if there's an issue with your service.

What is the delay in reading real-time data, and why is the client lagging behind the head of the stream?

Relevant metrics:

• GetMedia.MillisBehindNow

• GetMedia.ConnectionErrors

• GetMedia.Success

Action items:

• If there's an increase in GetMedia.ConnectionErrors, then the consumer might be falling behind in reading the stream, due to frequent attempts to re-connect to the stream. Look at the HTTP response/error codes returned for the GetMedia request.

• If there's a drop in GetMedia.Success, it’s likely due to the service being unable to send the data to the consumer, which would result in dropped connection, and reconnects from consumers, which would result in the consumer lagging behind the head of the stream.

• If there's an increase in GetMedia.MillisBehindNow, look at your bandwidth limits to see if you're receiving the data at a slower rate because of lower bandwidth.

Is the client reading data out of the Kinesis video stream, and at what rate?

Relevant metrics:

• GetMedia.OutgoingBytes

• GetMedia.OutgoingFragments

• GetMedia.OutgoingFrames

• GetMediaForFragmentList.OutgoingBytes

• GetMediaForFragmentList.OutgoingFragments

• GetMediaForFragmentList.OutgoingFrames

Action items:

• These metrics indicate what rate real-time and archived data is being read.

Why can't the client read data out of the Kinesis video stream?

Relevant metrics:

• GetMedia.ConnectionErrors

• GetMedia.Success

• GetMediaForFragmentList.Success

• PutMedia.IncomingBytes

Action items:

• If there's an increase in GetMedia.ConnectionErrors, look at the HTTP response and error codes returned by the GetMedia request. For more information, see AckErrorCode.Values.

• If you're trying to read the latest or live data, check PutMedia.IncomingBytes to see if there's data coming into the stream for the service to send to the consumers.

• If there's a drop in GetMedia.Success or GetMediaForFragmentList.Success, it’s likely due to the service being unable to send the data to the consumer. If the condition persists for an extended period of time, check with your customer service contact to see if there's an issue with your service.